Accommodation Assessment & Lettings Team Leader

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Accommodation Assessment & Lettings Team Leader to manage a team responsible for emergency and temporary accommodation placements. This role is essential for adapting service delivery to meet community needs while ensuring compliance with statutory standards. The successful candidate will have a proven track record in business process design and budget management, contributing to continuous service improvement. This is an exciting opportunity to make a meaningful impact in a local authority setting, with a focus on innovative solutions and effective team coordination.

Qualifications

• Proven experience in designing and implementing business processes.
• Good knowledge of budget management and delivering services within budget.

Responsibilities

• Manage a team of frontline officers for accommodation placements.
• Monitor service outcomes ensuring effective delivery of objectives.

Skills

Budget Management

Business Process Design

Team Management

Service Delivery Improvement

Job description

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Accommodation Assessment & Lettings Team Leader, London

Client:

CRA GROUP RECRUITMENT AND PAYROLL LTD

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

85731950d590

Job Views:

1

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Job Description

5-6 month contract with a local Authority

Job Purpose

• To manage a team of frontline officers who arrange emergency and temporary accommodation placements and appropriate referrals into supported accommodation, ensuring all placements and referrals are carried out in a timely manner, making the best use of all available housing stock at all times.

Key Duties/Accountabilities

• Adapt the planned delivery of services to ensure changing community and customer needs.
• Monitor and review service outcomes ensuring effective delivery of personal and team objectives.
• Ensure the continuous improvement in services using creative and innovative approaches as well as effective performance and quality management.
• Plan, deploy and coordinate people resources to meet changing operational needs.
• Ensure services meet statutory and organisational standards and regulations.

Essential Experience Needed

• Proven experience in designing and implementing robust and efficient business processes that have delivered improved services and efficiency.
• Good knowledge of budget management and delivering services within budget.

Additional information to note

• This role is 35 working hours per week.
• This role requires Basic DBS clearance.

The role closes on 18/05/25