TECHNICAL SUPPORT OFFICER

Educators Wales; Cardiff; On-site; GBP 31,000 - 36,000; Full time

Job summary

An exciting opportunity has arisen within a forward-thinking organization for an administrative role focused on capital works and health and safety in schools. This position plays a crucial role in monitoring budgets, creating detailed reports, and ensuring compliance with procurement processes. The successful candidate will collaborate with various teams to enhance educational facilities and improve learning environments. If you have strong communication and organizational skills, along with a commitment to customer service, this role offers a chance to make a significant impact in the education sector.

Qualifications

• Experience in collating reports for senior managers from various service areas.
• Ability to analyze information and support process improvements.

Responsibilities

• Support delivery of effective processes for capital works and health and safety.
• Monitor and report Education budgets for capital works accurately.

Skills

Effective communication

Organizational skills

Analytical skills

IT skills

Tools

Financial systems

Job description

Salary: Gradd 6 - £31,067 - £35,235

About The Service

An exciting opportunity has arisen to join the School Organisation Planning (SOP) Team within Education.

The School Organisation Programme Team within the Education Directorate is responsible for the effective planning of school places in Cardiff, and ensuring the delivery of school places through a range of building adaptations, extensions, and new build schools. It also manages the change in organisation of schools and the establishment of new schools. In addition, the team is responsible for large capital budgets relating to large-scale asset renewal projects, suitable and equality access projects, and is responsible for the health and safety of Education staff, users, and pupils, with respect to the safety and suitability of school premises.

All work undertaken by the team directly relates to the improvement of teaching and learning in schools, and continues to adapt to changes in curriculum and technology, for the betterment of learning opportunities across all establishments.

About the job

This is a key administrative post responsible for supporting the delivery of effective processes in relation to Capital works across schools, and the Health and Safety of schools, in relation to school buildings.

This role is responsible for ensuring that Education budgets for capital works are monitored and reported in a timely and accurate fashion. This includes the creation and maintenance of detailed monitoring tools to track progress and issues. The post holder will also input significantly into the prioritisation of capital funding for a variety of condition, suitability, and sufficiency projects, by collating information from different areas and applying criteria.

The post holder will report to an Asset Commissioning Lead, who will support them in their work. Work includes updating systems and information, raising works orders, managing procurement processes, and monitoring progress and budgets.

The post holder will commission Building Services and others to progress works, and will work collaboratively with that team to ensure the delivery and reporting of projects. Work will also include ensuring procurement and financial processes are followed.

This post will join two other post holders, and this role will be more orientated to managing financial matters, including processing invoices and financial orders, and liaising with providers regarding invoice queries.

What We Are Looking For From You

You must have experience of working with a range of service areas and soliciting information from them in order to collate reports for senior managers, as well as escalating issues. You will also have experience of analysing information and supporting improvement in processes.

You must have very effective communication and organisational skills and be committed to meeting customer needs. You will also have excellent IT skills in order to produce a wide range of reports and interrogate a number of IT systems, including financial systems.

Additional information

This vacancy is suitable for post share.

This post is subject to a Standard Disclosure and Barring Service check.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

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We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need to read in order to complete your application:

1. Application Guidance
2. Applying for jobs with us
3. Behavioural Competency Framework

Additional Information:

1. Employee Charter
2. Recruitment of Ex-Offenders
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1. Job Description & Person Specification