Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Birmingham; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading global tech firm seeks a Senior Technical Support Engineer specializing in PHP applications. This fully remote position requires expertise in troubleshooting and supporting PHP-based applications like Zend Framework across Linux and Windows environments. Ideal candidates should have strong technical skills, particularly with a robust tech support background, and enjoy working with high-profile clients.

Qualifications

• 5+ years in tech support.
• Hands-on experience with PHP technologies.
• Experience supporting PHP-based applications, particularly Zend Framework.

Responsibilities

• Provide technical support for PHP-based applications in a remote environment.
• Assist customers and diagnose performance issues.
• Work on both Linux and Windows servers.

Skills

Technical support

PHP

Linux

Windows server

Basic networking

Shell scripting

Job description

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Birmingham

Client: Hawksworth

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 7

Posted: 07.06.2025

Expiry Date: 22.07.2025

Job Description:

Position: Technical Support Engineer (PHP-based application)

Company: Global Software company specializing in DevOps, version control, and security

Fully remote position

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, with some of their software used by NASA and other notable clients.

We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework.

Your responsibilities will include providing technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential.

What does your day look like?

• Represent our client as the first point of contact
• Assist customers by demonstrating your PHP expertise
• Diagnose and troubleshoot performance and integration issues
• Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking and shell scripting

If this sounds like you and you're excited to join a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or via email to [emailprotected].

After an initial call, I will send you the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.

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