Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Worcester; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global tech firm is seeking a Senior Technical Support Engineer with expertise in PHP-based applications, particularly within Zend Framework. This fully remote position involves working closely with major clients like NASA and Tesla, providing crucial technical support.

Qualifications

• 5+ years in tech support experience is essential.
• Hands-on experience with PHP technologies.
• Experience with both Linux and Windows servers.

Responsibilities

• Represent the client as the first point of contact.
• Assist customers by demonstrating PHP expertise.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical Support

PHP Expertise

Linux Environment

Windows Environment

Basic Networking

Shell Scripting

Job description

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Worcester

Client: Hawksworth

Location: Worcester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 7

Posted: 07.06.2025

Expiry Date: 22.07.2025

Job Description:

Position: Technical Support Engineer (PHP-based application)

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, and Tesla. You may not have heard of them, but their software is widely used in the industry.

We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframe, is a plus but not essential.

What does your day look like?

1. Represent our client as the first point of contact
2. Assist customers by demonstrating your PHP expertise
3. Diagnose and troubleshoot performance and integration issues
4. Utilize your technical skills: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting

If you are excited about joining a global engineering/software company with impressive clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or via email to [emailprotected]. After our initial call, I can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.

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