Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Stoke-on-Trent; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading global software company is seeking a Technical Support Engineer with expertise in IBM iSeries or AS/400. This fully remote position involves troubleshooting and supporting both Linux and Windows environments, representing the company to clients such as NASA and Tesla. Ideal candidates have over 5 years of technical support experience and networking skills.

Qualifications

• 5+ years in tech support required.
• Experience with Linux and Windows servers is essential.
• Basic networking and shell scripting skills needed.

Responsibilities

• Representing the client as the first point of contact.
• Helping customers with expertise in IBM iSeries or AS/400.
• Diagnosing and troubleshooting performance issues.

Skills

Technical support

Troubleshooting

IBM iSeries

AS/400

Linux

Windows

Networking

Shell scripting

Job description

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Location: Fully remote

Job Description:

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a prominent software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Your daily responsibilities include:

• Representing our client as the first point of contact
• Helping customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Technical requirements:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are interested and meet the above criteria, please send your CV via this platform or by email to [emailprotected]. After an initial call, we can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. We look forward to speaking with you soon.