Technical Support Engineer

Alexander Mann Solutions - Contingency; West of England; Hybrid; GBP 48,000 - 64,000; Full time

Job summary

Alexander Mann Solutions - Contingency is seeking a Technical Support Engineer for a 12-month contract based in Bristol with a hybrid work model. You will lead investigations into safety alerts and incidents, prepare detailed technical reports, and work closely with structural, controls, and reliability specialists to ensure product maturity and regulatory compliance.

The role requires a STEM degree (or equivalent), strong problem-solving, and excellent communication across cross-functional

Qualifications

• Degree in a STEM discipline or equivalent engineering experience.
• Understanding of gas turbine systems is advantageous.
• Experience in regulated industries and product support is beneficial.
• Ability to lead technical investigations and document findings clearly.

Responsibilities

• Investigate, analyze, and document safety alerts, incidents, and events; lead root cause investigations and implement corrective actions.
• Prepare, review, and deliver high-quality technical reports with findings, recommendations, and regulatory/commercial alignment.
• Participate in performance reviews and respond to feedback from management.
• Collaborate with multidisciplinary engineering teams to solve complex problems and support product maturity.

Skills

Technical problem-solving

Analytical thinking

Communication skills

Cross-functional collaboration

Education

STEM degree

Job description

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a Technical Support Engineer for a 12 month contract based in Bristol (hybrid)

Job description - the role

• Take full responsibility for the investigation, analysis, and documentation of safety alerts, incidents, and operational events related to in-service products. You will lead root cause investigations and implement containment and corrective actions where required.
• Prepare, review, and deliver high-quality technical reports that provide clear findings, recommendations, and compliance with applicable regulatory, customer, and business requirements, ensuring delivery within agreed deadlines.
• Participate in performance reviews and respond constructively to feedback from the supervising manager.
• Collaborate with multidisciplinary engineering teams, including specialists in areas such as structural integrity, component lifing, safety and reliability, performance engineering, and control systems, to solve complex technical problems and support product maturity.

Who We're Looking For

You will demonstrate a strong sense of ownership, customer focus, and commitment to delivering quality engineering outcomes across a diverse range of gas turbine products and systems. You will possess:

• A strong commitment to safety, integrity, simplicity, and delivering meaningful results. These core behaviours are fundamental to how success is measured within the organisation.
• A degree in a STEM discipline, or equivalent experience within a relevant engineering environment (Mechanical, Aerospace, Electrical, Controls, or a similar field). Alternative qualifications combined with suitable experience will also be considered.
• An understanding of gas turbine systems, their physical and functional characteristics, and the operational environment in which they are deployed. Previous experience with regulated industries and product support environments would be advantageous, although training will be provided.
• Strong technical and analytical problem-solving abilities, with a systems-thinking mindset and excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively across multidisciplinary and cross-functional teams.
• Adaptability, self-motivation, and the confidence to lead technical investigations and drive issues through to resolution.

Next steps

We will only accept workers operating via an Umbrella or PAYE engagement model.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business