Technical Support & Application Engineer UK (f/m/x)

OMICRON electronics GmbH; Stafford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Free lunch

Flexible time management

International work environment

Job summary

Omicron electronics GmbH is seeking a customer-focused engineer to support international customers and help apply our test equipment in diverse settings. You will work on diagnosis, training, and on-site measurements, while collaborating with global teams to advocate for customer needs.

The role emphasizes learning, self-organization, and cross-functional teamwork, with travel to conferences and customer sites. Excellent English is required; German is a plus.

Qualifications

• Education in electrical engineering or comparable field.
• First working experience welcomed.
• Team player and enthusiastic about technology.
• Good communicator and self-motivated.
• Excellent English, German a plus.

Responsibilities

• Support international customers with inquiries regarding products and applications across multiple channels.
• Assist customers in practical application and integration of our test equipment.
• Network with international colleagues and exchange experiences.
• Advocate for customer needs and feedback internally.
• Assist in diagnosis and condition assessment of various applications using OMICRON equipment and find solutions for customer requests.
• Conduct product trainings and measurements on site and at customers' locations.
• Support the sales department at conferences and trade fairs (approx. 25% travel).
• Document and observe customer and market requirements to further develop our products.

Skills

Team player

Communicative

Enthusiastic about technology

Self-organized

Interdisciplinary collaboration

Willing to learn and share knowledge

English proficiency

Education

Electrical engineering or comparable field

Job description

What's it all about?

• You will support our international customers with their inquiries regarding their products and the application through various communication channels
• You will assist our customers in the practical application and integration of our test equipment
• You have the opportunity to network with our international colleagues and to exchange experiences
• You are the internal voice of our customers, understand their needs and actively advocate for their concerns
• You will assist in carrying out diagnosis and condition assessment of various applications using the full range of OMICRON equipment and find solutions to all kinds of customer requests
• You conduct product trainings and measurements on site and at customers' locations
• You support our sales department at conferences and trade fairs (travel time approx. 25%)
• You document and observe customer and market requirements to further develop our products.

What are we looking for?

• You have an education in the field of electrical engineering or comparable, first working experience is welcome
• You see your challenge in the analysis and solving of customer requests and problems
• You are a team player, communicative and enthusiastic about technology
• You like to work self-organized and interdisciplinary with other teams
• You like learning new things and you like to share your knowledge
• You have excellent English language skills, German is a plus

What makes us a great place to work?

• A unique organizational culture based on trust, personal freedom and individual responsibility
• A work environment with a strong focus on sustainability, diversity and flexible time management
• State-of-the-art infrastructure and professional teams who enjoy their work
• A creative and international environment in which innovative ideas are valued
• A free lunch and many other benefits for your work/life balance

Omicron electronics GmbH

Human Resources,Erika Fimpel

Phone: [phone]