Customer & Sales Support UK (f/m/x)

OMICRON electronics; Stafford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexibility in time management

Learning and development opportunities

Job summary

OMICRON electronics is seeking a dedicated professional to support our customers with commercial issues including pre and after sales tasks. You will be responsible for preparing quotations, assisting with public biddings, and supporting our sales team at key customer events.

The ideal candidate will have completed commercial education, possess excellent communication and organizational skills, and enjoy engaging with customers. Join us in a supportive, innovative environment focused on personal growth and sustainability.

Qualifications

• Successful completion of commercial education or willingness to train.
• First experience in sales is advantageous.
• Good command of English.

Responsibilities

• Handle customer issues in pre and after sales.
• Prepare quotations and handle public biddings.
• Support Area Sales Manager in daily business.
• Assist sales team in important customer events.

Skills

Excellent communication skills

Organization skills

Service-oriented

Microsoft Office proficiency

Customer interaction

Education

Completed commercial education or equivalent training

Job description

At OMICRON, you’ll work in an environment shaped by trust and openness. We believe that our teams perform at their best when people feel valued, heard and empowered to contribute their ideas. We actively welcome different perspectives and embrace diversity, because it strengthens how we think, collaborate and innovate. Since 1984, we have been developing testing, diagnostic, monitoring and cybersecurity solutions that help keep energy systems safe, secure and reliable – today used in more than 170 countries worldwide. What connects our teams globally is a shared sense of responsibility: for our work, our customers and each other.

Your role

• You will take care of our customers in all commercial issues (pre and after sales)
• You will prepare quotations and handle public biddings
• You will support the Area Sales Manager / Sales Application Engineer in the daily business
• You will support the sales team in important customer events and fairs on site
• You will handle the logistics associated to demonstration equipment
• You will be responsible for our CRM customer database (data entry and maintenance)
• General office management tasks will also be among your tasks

What makes you a great fit

• You have successfully completed your commercial education or if the right personality be prepared to carry out training to cover areas not covered with regard achieved education
• First experience with sales activities would be an advantage
• You have excellent communication skills and enjoy the interaction with customers
• You have excellent organization skills
• You have an independent and service‑oriented way of working; organizational skills, commitment and team spirit are among your strengths
• You have a confident manner on the phone and good knowledge of Microsoft Office programs
• You have a good excellent command of English

What our team appreciates most

• A unique organizational culture based on trust, personal freedom and individual responsibility
• A work environment with a strong focus on sustainability, diversity and flexible time management
• State‑of‑the‑art infrastructure and professional teams who enjoy their work
• A creative and international environment in which innovative ideas are valued
• Learning and development opportunities for professional and personal growth