Global Technical Support & Applications Engineer

OMICRON electronics GmbH; Stafford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Free lunch

Flexible time management

International work environment

Job summary

Omicron electronics GmbH is seeking a customer-focused engineer to support international customers and help apply our test equipment in diverse settings. You will work on diagnosis, training, and on-site measurements, while collaborating with global teams to advocate for customer needs.

The role emphasizes learning, self-organization, and cross-functional teamwork, with travel to conferences and customer sites. Excellent English is required; German is a plus.

Qualifications

• Education in electrical engineering or comparable field.
• First working experience welcomed.
• Team player and enthusiastic about technology.
• Good communicator and self-motivated.
• Excellent English, German a plus.

Responsibilities

• Support international customers with inquiries regarding products and applications across multiple channels.
• Assist customers in practical application and integration of our test equipment.
• Network with international colleagues and exchange experiences.
• Advocate for customer needs and feedback internally.
• Assist in diagnosis and condition assessment of various applications using OMICRON equipment and find solutions for customer requests.
• Conduct product trainings and measurements on site and at customers' locations.
• Support the sales department at conferences and trade fairs (approx. 25% travel).
• Document and observe customer and market requirements to further develop our products.

Skills

Team player

Communicative

Enthusiastic about technology

Self-organized

Interdisciplinary collaboration

Willing to learn and share knowledge

English proficiency

Education

Electrical engineering or comparable field

Job description

Omicron electronics GmbH is seeking a customer-focused engineer to support international customers and help apply our test equipment in diverse settings. You will work on diagnosis, training, and on-site measurements, while collaborating with global teams to advocate for customer needs.

The role emphasizes learning, self-organization, and cross-functional teamwork, with travel to conferences and customer sites. Excellent English is required; German is a plus.