Global Technical Support & Applications Engineer

OMICRON electronics; Stafford; On-site; GBP 40,000 - 58,000; Full time

Job summary

OMICRON electronics GmbH seeks a capable engineer to support international customers with inquiries, assist in applying and integrating our test equipment, and deliver on-site trainings and measurements at customer locations. You will liaise with global teams, advocate for customer needs, and help diagnose and assess applications, while travel to client sites is expected to be around 25%.

The role requires an electrical engineering background, a proactive problem-solving approach, teamwork, and

Qualifications

• Educational background in electrical engineering or comparable field.
• Strong problem-solving mindset for customer requests.
• Willingness to travel about 25% for on-site support.

Responsibilities

• Support international customers with inquiries via multiple channels.
• Assist with the practical application and integration of OMICRON test equipment.
• Conduct product trainings and on-site measurements at customer locations.
• Act as the voice of the customer and advocate for their needs internally.
• Assist in diagnosis and condition assessment across various applications.

Skills

Team player

Communication

Enthusiasm for technology

Education

Electrical engineering degree

Job description

OMICRON electronics GmbH seeks a capable engineer to support international customers with inquiries, assist in applying and integrating our test equipment, and deliver on-site trainings and measurements at customer locations. You will liaise with global teams, advocate for customer needs, and help diagnose and assess applications, while travel to client sites is expected to be around 25%.

The role requires an electrical engineering background, a proactive problem-solving approach, teamwork, and