Technical Solutions Engineer - Vehicle Tech Sales

BYD EUROPE; Hounslow; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Pension

Holiday entitlement

On-site parking

Commute allowance

Private healthcare

Car scheme

Team building

Job summary

BYD Europe is seeking a Technical Sales Specialist to translate complex technical features into customer-focused solutions and to act as the main technical liaison during the sales process. The role is office-based in Hounslow, London, with travel across the UK as required.

You will deliver product demonstrations, support pre- and post-sales activities, and collaborate with Sales and Technical teams to ensure customer requirements are met.

Qualifications

• Minimum 3 years' experience in technical sales, engineering support or a customer-facing technical role.
• Experience within the commercial vehicle industry, particularly buses and coaches, is highly desirable.
• Experience within the automotive, engineering or manufacturing industry would be advantageous.
• Strong technical aptitude with the ability to explain complex technical information clearly.
• Excellent communication, presentation and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Customer-focused with a proactive approach to delivering technical solutions.
• Proficient in Microsoft Office applications.
• Willingness to travel across the UK when required.
• A full UK driving licence is desirable.

Responsibilities

• Analyse customer requirements and develop tailored technical solutions.
• Deliver product demonstrations and technical presentations to showcase product features and benefits.
• Provide pre- and post-sales technical support and guidance to customers.
• Collaborate with Sales and Technical teams to ensure technical solutions meet customer requirements.
• Act as the key technical contact for customers throughout the sales process.
• Prepare technical documentation, proposals and product information to support customer requirements.
• Build and maintain strong customer relationships by providing professional technical advice and support.
• Stay up to date with product developments and industry trends to provide accurate technical guidance.
• Support customer enquiries and contribute to a seamless customer experience from initial enquiry through to post-sales support.
• Undertake any other reasonable duties as required by the business.

Skills

Technical aptitude

Communication

Presentation

Stakeholder management

Problem solving

Travel willingness

Driving licence

Job description

BYD Europe is seeking a Technical Sales Specialist to translate complex technical features into customer-focused solutions and to act as the main technical liaison during the sales process. The role is office-based in Hounslow, London, with travel across the UK as required.

You will deliver product demonstrations, support pre- and post-sales activities, and collaborate with Sales and Technical teams to ensure customer requirements are met.