Technical Solutions Engineer (Hybrid: Tech & Projects)

New Appointments Group; Sittingbourne; On-site; GBP 35,000 - 55,000; Full time

Job summary

New Appointments Group in Sittingbourne is seeking a Technical Sales Engineer to blend technical advisory, customer support and project management. You will act as the bridge between customers and internal teams to provide effective technical solutions and drive successful project outcomes.

The role emphasizes problem-solving, strong communication, and collaboration with Sales, Engineering and Production to deliver an exceptional customer experience.

Qualifications

• Experience in a manufacturing, engineering or technical environment.
• Strong technical aptitude and ability to understand engineering principles.
• Excellent communication and customer-facing skills.
• Good commercial awareness and problem-solving ability.
• Experience managing projects or coordinating multiple activities simultaneously.
• Strong organisational and time management skills.
• Confident using IT systems and Microsoft Office applications.

Responsibilities

• Provide technical advice and application support to customers, distributors and internal teams.
• Review customer specifications and recommend the most suitable solution.
• Prepare quotations and technical proposals.
• Support customer projects from enquiry through to delivery.
• Investigate technical issues, customer complaints and process improvement opportunities.
• Work closely with Sales, Customer Service, Engineering and Production teams.
• Assist with customer visits, site surveys, exhibitions and technical presentations when required.
• Contribute to continuous improvement and business development projects.

Skills

Technical aptitude

Engineering principles

Communication skills

Problem solving

Project coordination

Time management

MS Office

Languages

Tools

Microsoft Office

Job description

New Appointments Group in Sittingbourne is seeking a Technical Sales Engineer to blend technical advisory, customer support and project management. You will act as the bridge between customers and internal teams to provide effective technical solutions and drive successful project outcomes.

The role emphasizes problem-solving, strong communication, and collaboration with Sales, Engineering and Production to deliver an exceptional customer experience.