Technical Sales Engineer

New Appointments Group; Sittingbourne; On-site; GBP 35,000 - 55,000; Full time

Job summary

New Appointments Group in Sittingbourne is seeking a Technical Sales Engineer to blend technical advisory, customer support and project management. You will act as the bridge between customers and internal teams to provide effective technical solutions and drive successful project outcomes.

The role emphasizes problem-solving, strong communication, and collaboration with Sales, Engineering and Production to deliver an exceptional customer experience.

Qualifications

• Experience in a manufacturing, engineering or technical environment.
• Strong technical aptitude and ability to understand engineering principles.
• Excellent communication and customer-facing skills.
• Good commercial awareness and problem-solving ability.
• Experience managing projects or coordinating multiple activities simultaneously.
• Strong organisational and time management skills.
• Confident using IT systems and Microsoft Office applications.

Responsibilities

• Provide technical advice and application support to customers, distributors and internal teams.
• Review customer specifications and recommend the most suitable solution.
• Prepare quotations and technical proposals.
• Support customer projects from enquiry through to delivery.
• Investigate technical issues, customer complaints and process improvement opportunities.
• Work closely with Sales, Customer Service, Engineering and Production teams.
• Assist with customer visits, site surveys, exhibitions and technical presentations when required.
• Contribute to continuous improvement and business development projects.

Skills

Technical aptitude

Engineering principles

Communication skills

Problem solving

Project coordination

Time management

MS Office

Languages

Tools

Microsoft Office

Job description

Technical Sales Engineer

Location: Sittingbourne

An exciting opportunity has arisen for a Technical Sales Engineer to join a well-established manufacturing business. This is a unique hybrid role combining technical advisory, customer support and project management responsibilities. Rather than focusing on sales targets, you will work closely with customers and internal teams to provide technical solutions, support projects and help deliver an exceptional customer experience.

With around 75% of enquiries involving bespoke solutions, this role would suit someone who enjoys problem‑solving, understanding customer requirements and applying engineering principles to real-world applications.

Key Responsibilities

• Provide technical advice and application support to customers, distributors and internal teams.
• Review customer specifications and recommend the most suitable solution.
• Prepare quotations and technical proposals.
• Support customer projects from enquiry through to delivery.
• Investigate technical issues, customer complaints and process improvement opportunities.
• Work closely with Sales, Customer Service, Engineering and Production teams.
• Assist with customer visits, site surveys, exhibitions and technical presentations when required.
• Contribute to continuous improvement and business development projects.

Person Specification

• Experience within a manufacturing, engineering or technical environment.
• Strong technical aptitude and ability to understand engineering principles.
• Excellent communication and customer-facing skills.
• Good commercial awareness and problem‑solving ability.
• Experience managing projects or coordinating multiple activities simultaneously.
• Strong organisational and time management skills.
• Confident using IT systems and Microsoft Office applications.
• Additional language skills would be advantageous.

This is an excellent opportunity to join a collaborative and supportive team where you will play a key role in supporting customers, delivering technical solutions and contributing to the continued growth of the business.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.