Technical Services Supervisor

The Methodist Church in Britain; Greater London; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

27 days annual leave

8 bank holidays

Smarter Working Policy

Professional Excellence Framework培训

SMART Pension with employer contrib.

NHS retail discounts

Cycle to Work Scheme

Colleague Assistance Programme

Job summary

NHS Property Services is recruiting for a Technical Services Supervisor to lead Hard FM delivery across a portfolio of NHS sites. You will supervise a team of engineers, plan workloads and drive compliance with maintenance programmes, using CAFM for workflow management and reporting.

The role requires NVQ Level 3 in building services or equivalent, full UK driving licence and a track record of managing contractors and maintenance programmes. On-call allowance applies.

Qualifications

• Strong technical background in building services
• Demonstrated leadership of multi-disciplinary teams
• Good organisational and communication skills

Responsibilities

• Lead the delivery of Hard FM services across multiple NHS sites
• Manage a team of multi-disciplinary engineers and coordinate workloads
• Oversee planned preventive maintenance (PPM) and reactive works
• Monitor contractor performance and ensure compliance with standards
• Use CAFM systems to manage workflows, reporting and maintenance activities
• Support continuous improvement and high performance culture

Skills

Strong technical background

Leadership

Organisational skills

Communication skills

Policy understanding

Education

NVQ Level 3 in building services

Tools

CAFM systems

Job description

This permanent Technical Services Supervisor post sits in the Delivery Frontline team at NHS Property Services, overseeing Hard FM across a portfolio of NHS sites. The work centres on leading multi-disciplined engineers, planning workloads and running planned and reactive maintenance, while holding contractors to account. Sites span Tower Hamlets and Hackney, with an on-call allowance and CAFM systems used for workflows and reporting. Fit depends on building services experience at NVQ Level 3 or equivalent and a full manual UK driving licence.

What the job involves

• Leading the delivery of Hard FM services across multiple sites
• Leading and managing a team of multi-disciplinary engineers
• Planning and monitoring workloads to ensure efficient service delivery
• Overseeing planned preventative maintenance (PPM) and reactive works
• Managing contractor performance and compliance with required standards
• Monitoring team performance, training and mandatory compliance requirements
• Using CAFM systems to manage workflows, reporting and maintenance activities
• Carrying out site visits and working with wider operational teams
• Working with Senior Contract Managers and Estate Coordinators to align services
• Supporting a culture of continuous improvement and high performance

What’s required

Qualifications

• NVQ Level 3 in building services, or equivalent experience

Experience

• Proven experience managing teams, ideally in building services or FM
• Experience using CAFM systems and managing compliance processes
• Experience managing contractors and maintenance programmes (PPMs)

Skills & knowledge

• Strong technical background in building services
• Strong leadership skills
• Excellent organisational and communication skills
• Handling routine tasks and interactions and applying policies and procedures effectively
• Absorbing policy and guidance needed for the role

Checks & eligibility

• Full UK driving licence (manual)

Nice to have

• Health & Safety qualification, such as IOSH

What’s offered

• 27 days annual leave plus 8 bank holidays, with the option to buy additional weeks
• Smarter Working Policy supporting flexibility where possible
• Training and development through the Professional Excellence Framework
• SMART Pension with up to 6% employer contribution
• Flexible benefits including NHS retail discounts and Cycle to Work Scheme
• Colleague Assistance Programme for wellbeing
• On-call allowance