Technical Services Manager - M&E & Compliance Lead

Wates Group; Cambridge; On-site; GBP 70,000 - 90,000; Full time

Job summary

WPS, at the Wellcome Genome Campus in Cambridge, seeks an experienced Technical Services Manager to lead high-quality hard services delivery on a world-leading research campus.

You will drive M&E maintenance, compliance, and project delivery, ensuring a safe, efficient, and customer-focused environment. This pivotal leadership role requires strong stakeholder management and a proactive, safety-focused mindset.

Qualifications

• Recognised qualification in a relevant trade (Electrical, Mechanical, Gas, or F-Gas).
• Minimum 5 years' experience at supervisory or managerial level within hard services FM.
• Strong commercial awareness and experience supporting project costing and delivery.

Responsibilities

• Lead and manage supervisors and engineering teams delivering M&E maintenance, compliance, and operational excellence
• Drive performance and development of your team, ensuring robust training and succession planning
• Oversee supply chain partners, ensuring best value procurement and high compliance standards
• Build strong client relationships, presenting KPI and MI reports and ensuring exceptional service delivery
• Ensure compliance with Wates Operating Framework and all SHEQ standards
• Support project delivery, including extra works and M&E/fabric upgrades
• Mobilise new buildings, carrying out due diligence, risk assessments, and condition reporting

Skills

Hard FM / M&E delivery

Leadership

Communication skills

Health & safety knowledge

Priority management

Education

Relevant trade qualification (Electrical/Mechanical/Gas/F-Gas)

Tools

CAFM / PPM systems (e.g. Concept)

Job description

WPS, at the Wellcome Genome Campus in Cambridge, seeks an experienced Technical Services Manager to lead high-quality hard services delivery on a world-leading research campus.

You will drive M&E maintenance, compliance, and project delivery, ensuring a safe, efficient, and customer-focused environment. This pivotal leadership role requires strong stakeholder management and a proactive, safety-focused mindset.