Technical Services & Compliance Manager

Cambridge Maintenance Services; St. Ives; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Access to 360 wellbeing

Retail discounts

Job summary

Cambridge Maintenance Services is looking for a Technical Services & Compliance Manager to join their team in St. Ives. The ideal candidate will be responsible for ensuring compliance with health and safety regulations, leading audits, and supporting operational teams to deliver high standards of service.

This role requires a strong background in building services, specifically in mechanical and electrical systems, as well as water hygiene compliance. The position offers opportunities for professional development and a focus on continuing improvement within the team.

Qualifications

• Proven experience in a technical or compliance management role.
• Strong understanding of mechanical and electrical systems maintenance.
• Experience managing water hygiene compliance.

Responsibilities

• Act as subject matter expert for compliance.
• Support operational delivery across multiple sites.
• Lead audits and inspections.

Skills

Building services engineering

Mechanical and electrical systems maintenance

Water hygiene compliance

Leadership and team development

Stakeholder management

Regulatory frameworks understanding

Education

Relevant technical qualification in building services engineering

Job description

Technical Services & Compliance Manager

Job Description

We are seeking a highly capable Technical Services & Compliance Manager with a solid understanding of M&E infrastructure, life safety systems, business critical and high-risk assets & compliance to join our expanding team.

This role is critical to ensuring the safe, compliant, and efficient delivery of services across our client portfolio. Acting as the technical authority within the business, you will support operational teams, drive best practice, and ensure full compliance with statutory, regulatory, and client-specific requirements.

You will play a key role in managing risks, improving service delivery standards, and maintaining our reputation for excellence in customer service and operational efficiency.

Key Responsibilities

Technical & Compliance Leadership

Act as the subject matter expert for building services, fire safety, and water hygiene compliance.

Ensure compliance with all relevant legislation and guidance, including Health & Safety regulations, fire safety standards, and ACoP L8.

Develop, implement, and maintain technical standards, policies, and procedures.

Review and approve Risk Assessments and Method Statements (RAMS).

Operational Support & Service Delivery

Support day-to-day operational delivery across multiple client sites.

Provide technical guidance and escalation support to engineering and site teams.

Work closely with Contract Managers to ensure service delivery meets contractual KPIs and SLAs.

Assist with mobilisation of new contracts and onboarding of new sites.

Identify, assess, and mitigate technical and compliance risks across the portfolio.

Lead audits and inspections to ensure adherence to compliance standards.

Oversee high-risk systems, particularly cooling towers and water systems, ensuring robust control measures are in place.

Ensure all statutory inspections, certifications, and records are completed and maintained.

Training & Development

Provide technical training, coaching, and mentoring to operational teams.

Support competency development and upskilling across engineering staff.

Promote a strong culture of safety, compliance, and continuous improvement.

Client & Stakeholder Engagement

Act as a key point of contact for clients on technical and compliance matters.

Provide clear, professional reporting on compliance status, risks, and performance.

Support client audits and ensure readiness for both internal and external inspections.

Performance & Continuous Improvement

Monitor service performance and identify opportunities for improvement.

Drive efficiency, innovation, and best practice across service delivery.

Support the implementation of digital systems, CAFM platforms, and compliance tools.

Location

St Ives, Cambridgeshire

Essential Skills & Qualifications

• Relevant technical qualification in building services engineering or equivalent

Experience

• Proven experience in a technical or compliance management role within Facilities Management or Building Services
• Strong knowledge of mechanical and electrical systems maintenance
• Experience managing water hygiene compliance
• Demonstrable experience in managing statutory compliance and audits
• Experience supporting multi-site operations and teams
• Strong technical knowledge across building services (M&E)
• Excellent understanding of UK compliance and regulatory frameworks
• Ability to interpret and apply legislation into operational practice
• Strong leadership and team development skills
• Excellent communication and stakeholder management abilities
• High attention to detail with strong organisational skills

Skills and Competencies

• Strong technical knowledge across building services (M&E)
• Excellent understanding of UK compliance and regulatory frameworks
• Ability to interpret and apply legislation into operational practice
• Strong leadership and team development skills
• Excellent communication and stakeholder management abilitiesHigh attention to detail with strong organisational skills
• Proactive, solutions-focused approach to problem-solving

What we offer

Access to 360 wellbeing and retail discounts