Technical Service Lead – Engineering Operations (Leeds)

Finning (UK) Ltd; Leeds; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Annual bonus

25 days holiday

Pension + share scheme

Healthcare benefits

Discounts platform

Parental leave

Job summary

Finning (UK) Ltd in Leeds is seeking a Technical Service Controller to coordinate a team of engineers and deliver efficient, high‑quality service and a strong customer experience. You will plan and allocate resources, manage work progress, and ensure jobs are completed on time and to standard.

Using your background in plant, agricultural, or HGV engineering, you will interpret issues, define required works, and mentor engineers while ensuring service processes are followed and maintained to a

Qualifications

• Background in plant, agricultural, or HGV engineering.
• Gas & Diesel Engine product knowledge.
• Good knowledge of mobile and fixed equipment components and systems.
• Understanding of warranty and commissioning processes.
• Strong planning, organisation, and communication skills.
• Ability to interpret technical issues and support non-technical teams.
• Good IT skills (Microsoft Office).
• Experience in a similar role (desirable).

Responsibilities

• Manage and schedule engineering work to maximise productivity.
• Assess and prioritise customer requests, allocating resources.
• Monitor job progress, ensuring timely completion and accurate system updates.
• Open/close work orders and support billing accuracy.
• Lead, coach, and support a team of engineers (4-8).
• Maintain strong customer communication and service standards.

Skills

Plant engineering

Agricultural engineering

HGV engineering

Gas & Diesel engines

Warranty & commissioning

Planning & organisation

Communication

Microsoft Office

Education

Foundational Engineering understanding

3+ years technical/mechanical experience

Similar industry experience desirable

Job description

Finning (UK) Ltd in Leeds is seeking a Technical Service Controller to coordinate a team of engineers and deliver efficient, high‑quality service and a strong customer experience. You will plan and allocate resources, manage work progress, and ensure jobs are completed on time and to standard.

Using your background in plant, agricultural, or HGV engineering, you will interpret issues, define required works, and mentor engineers while ensuring service processes are followed and maintained to a