Technical Service Coordinator — Lead Engineering Team

finning; Corby; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary + annual bonus

25 days holiday + bank holidays (buy +

Pension up to 7% + share scheme

Healthcare benefits (medical, dental,

Discounts platform + wellbeing support

Family-friendly policies and enhanced

Job summary

Finning (UK) Ltd seeks a Technical Service Controller to coordinate a team of engineers, plan resources, and ensure efficient, on-time delivery with high service standards. You’ll interpret technical issues, mentor staff, and maintain strong customer communication while ensuring service processes are followed.

The role requires a background in plant, agricultural, or HGV engineering, plus knowledge of gas and diesel engines, warranties, and commissioning.

Qualifications

• Background in plant, agricultural, or HGV engineering.
• Gas & Diesel Engine product knowledge.
• Good knowledge of mobile and fixed equipment components and systems.
• Understanding of warranty and commissioning processes.
• Strong planning, organisation, and communication skills.
• Ability to interpret technical issues and support non-technical teams.
• Good IT skills (Microsoft Office).
• Experience in a similar role (desirable).

Responsibilities

• Manage and schedule engineering work to maximise productivity.
• Assess and prioritise customer requests, allocating appropriate resources.
• Monitor job progress, ensuring timely completion and accurate system updates.
• Open/close work orders and support billing accuracy.
• Lead, coach, and support a team of engineers (4-8).
• Maintain strong customer communication and service standards.

Skills

Engineering background

Gas & Diesel engine knowledge

Equipment knowledge

Warranty & commissioning

Planning & organisation

Communication skills

Microsoft Office

Experience in similar role

Education

Foundational Engineering understanding and qualification

C&G / NVQ Apprenticeship

Job description

Finning (UK) Ltd seeks a Technical Service Controller to coordinate a team of engineers, plan resources, and ensure efficient, on-time delivery with high service standards. You’ll interpret technical issues, mentor staff, and maintain strong customer communication while ensuring service processes are followed.

The role requires a background in plant, agricultural, or HGV engineering, plus knowledge of gas and diesel engines, warranties, and commissioning.