Technical Sales Support & CPD Events Liaison

Rubicon Recruitment; Poole; On-site; GBP 26,000 - 36,000; Full time

Job summary

Rubicon Recruitment in Poole is seeking a Technical Sales Support to be the go-to contact for customer enquiries, with responsibilities from first contact to CPD seminar bookings.

You'll develop technical product knowledge in construction or waterproofing, support Regional Technical Managers, organise events, manage CRM records, and contribute to the desk's smooth operation day-to-day.

Qualifications

• Experience in a customer-facing or sales support role.
• Confidence using CRM systems.
• Strong organisational skills.
• Interest in developing technical product knowledge.
• Experience arranging events, training sessions, or seminars is an advantage.

Responsibilities

• Support Regional Technical Managers with customer enquiries and area development.
• Identify and qualify promising sales leads from multiple sources.
• Handle technical product enquiries and requests for literature or samples.
• Organise, register, and help secure bookings for CPD seminars.
• Manage and follow up on contractor lists, sales leads, and live projects.
• Maintain and update the company's CRM system and database records.

Skills

CRM experience

Customer-facing

Organisation skills

Event coordination

Tools

CRM software

MS Office

Job description

Rubicon Recruitment in Poole is seeking a Technical Sales Support to be the go-to contact for customer enquiries, with responsibilities from first contact to CPD seminar bookings.

You'll develop technical product knowledge in construction or waterproofing, support Regional Technical Managers, organise events, manage CRM records, and contribute to the desk's smooth operation day-to-day.