Technical Sales & Key Account Specialist

TechNichols Resourcing Ltd; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

23 days holiday plus bank holidays

Pension scheme

Life assurance

Bonus

Share scheme

Job summary

TechNichols Resourcing Ltd is seeking a Technical Sales / Customer Account Specialist to drive new enquiries, nurture strong customer relationships and move projects from enquiry to order with technical guidance.

The role involves supporting B2B customers with internal sales coordination, using CRM systems, and achieving targets in a friendly, team-driven environment. Full training will be provided and the position is based in the East Midlands region with regular customer-facing duties.

Qualifications

• Confident with good communication skills to liaise with customers.
• Self-motivated and proactive in role.
• Driven, enthusiastic with a hunger for success.
• Comfortable talking to customers over the phone; outbound calling is essential.
• Computer literate and capable with office tools.
• Experience in internal commercial role supporting B2B enquiries (e.g., Customer Service, Coordination, Internal Sales, Account Management, Estimating).
• Experience managing sales opportunities from quotation through to order.
• Proven ability to achieve goals and KPIs.
• Strong customer relationship skills.
• Experience using CRM systems and maintaining records.
• Commercial awareness and sound decision making.
• Ability to understand and explain technical products (training provided).
• Strong communication and organisational skills.
• Provide exceptional customer care at all times.

Responsibilities

• Generate new enquiries and develop customer relationships.
• Progress projects from enquiry to order and provide technical advice for customer accounts.
• Support and coordinate internal sales processes for B2B customers.
• Collaborate with Sales, Customer Support, Technical and Marketing teams.

Skills

Communication

Self-motivation

Outbound calling

CRM experience

B2B support

Sales opportunities

Customer relationships

Commercial awareness

Technical product knowledge

Organisational skills

Customer care

Tools

CRM systems

Job description

TechNichols Resourcing Ltd is seeking a Technical Sales / Customer Account Specialist to drive new enquiries, nurture strong customer relationships and move projects from enquiry to order with technical guidance.

The role involves supporting B2B customers with internal sales coordination, using CRM systems, and achieving targets in a friendly, team-driven environment. Full training will be provided and the position is based in the East Midlands region with regular customer-facing duties.