Technical Sales

TechNichols Resourcing Ltd; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

23 days holiday plus bank holidays

Pension scheme

Life assurance

Bonus

Share scheme

Job summary

TechNichols Resourcing Ltd is seeking a Technical Sales / Customer Account Specialist to drive new enquiries, nurture strong customer relationships and move projects from enquiry to order with technical guidance.

The role involves supporting B2B customers with internal sales coordination, using CRM systems, and achieving targets in a friendly, team-driven environment. Full training will be provided and the position is based in the East Midlands region with regular customer-facing duties.

Qualifications

• Confident with good communication skills to liaise with customers.
• Self-motivated and proactive in role.
• Driven, enthusiastic with a hunger for success.
• Comfortable talking to customers over the phone; outbound calling is essential.
• Computer literate and capable with office tools.
• Experience in internal commercial role supporting B2B enquiries (e.g., Customer Service, Coordination, Internal Sales, Account Management, Estimating).
• Experience managing sales opportunities from quotation through to order.
• Proven ability to achieve goals and KPIs.
• Strong customer relationship skills.
• Experience using CRM systems and maintaining records.
• Commercial awareness and sound decision making.
• Ability to understand and explain technical products (training provided).
• Strong communication and organisational skills.
• Provide exceptional customer care at all times.

Responsibilities

• Generate new enquiries and develop customer relationships.
• Progress projects from enquiry to order and provide technical advice for customer accounts.
• Support and coordinate internal sales processes for B2B customers.
• Collaborate with Sales, Customer Support, Technical and Marketing teams.

Skills

Communication

Self-motivation

Outbound calling

CRM experience

B2B support

Sales opportunities

Customer relationships

Commercial awareness

Technical product knowledge

Organisational skills

Customer care

Tools

CRM systems

Job description

Role: Technical Sales / Customer Account Specialist
Salary: £26,500 (£35,000 per annum with OTE) + Benefits (23 days holiday plus bank holidays, pension scheme, life assurance, bonus, share scheme)
Hours: Monday to Friday, 8:00am till 4:30pm
Location: Commutable from Mansfield, Pinxton, Nuthall, Matlock, Little Eaton, Derby, Nottingham and surrounding areas

This is an exciting and rare job opportunity for someone who holds drive, passion and hunger to be carve out a brilliant career in this large (with a small family-feel) and growing company. This would be an ideal role for someone with estimator experience who is keen to work with customers more directly OR perhaps someone from a customer administration/coordination background who is keen to become more of an account manager.

Company

This superb UK manufacturing company with staff numbers over 100+ and growing, provides various engineered products and equipment to the Construction & Facilities Management industries, specifically environmental solutions that are utilized extensively within Commercial Buildings across the UK.

Whilst their products may be technical, we do not require someone from a technical background. Whilst this is beneficial and desirable, training will be provided and given. Others in the team have not come from a technical background and love the job they do.

Whilst working in a rather large company, it is a small, young, dynamic and loyal friendly team.

Responsibilities

Reporting to the Head of Sales you will be a key member of the Team. You will be responsible for generating new enquiries and developing customer relationships, progressing projects to order and providing technical advice for customer accounts.

The hiring manager is open and negotiable to your background and experience. Ideally in ANY of the following experience within an internal commercial role supporting B2B enquiries (such as Customer Service, Coordination, Internal Sales, Account Management, Estimating)

Essential

• Confident with good communication skills to liaise with customers.
• Self-motivated The more motivated and active you are within your role, the more success you have in the company.
• Driven, passionate, enthusiastic and hunger for success.
• Candidates must be comfortable with talking to customers over the phone, outbound calling is an essential part of the role
• Computer literate
• Experience in an internal commercial role supporting B2B enquiries (such as Customer Service, Coordination, Internal Sales, Account Management, Estimating)
• Experience managing sales opportunities from quotation through to order
• Proven ability to achieve goals and KPIs
• Strong customer relationship skills
• Experience using CRM systems and maintaining accurate records
• Commercial awareness and sound decision making
• An ability to understand and explain technical products and solutions (full training will given)
• Strong communication and organisational skills
• Provide exceptional customer care at all times.

Desirable

• Proven ability to achieve sales targets
• Construction, building products, manufacturing, or specification sales experience
• Experience working with contractors, architects, consultants, developers, housebuilders, or merchants
• Key account management or Estimator experience
• Ability to interpret construction drawings or technical specifications (full training will be given)

Relationships

• You will be dealing externally with existing and target customers (contractors, architects, consultants, developers, housebuilders, or merchants).
• Internally you will be involved with Sales, Customer Support, Technical and Marketing.

If you are looking to join a great, friendly team, then the technical sales role is for you.

We will endeavour to get back to all applicants but if you have not heard back within 5 working days unfortunately your application has been unsuccessful.