Technical Internal Sales Executive

Confidential; Daventry; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Structured training on products and IT

Career development into technical role

26 days leave plus bank holidays

Competitive salary dependent on kokem

Job summary

Confidential is recruiting a Technical Internal Sales Executive for a full-time, permanent role in Daventry. You will be part of a busy office-based sales team handling inquiries, preparing quotations, and processing orders from initial enquiry through to delivery.

You will develop detailed product knowledge across technical equipment and work with purchasing and colleagues to identify suitable solutions for customer projects.

Qualifications

• Experience in internal sales or related customer-facing roles.
• Strong written and spoken communication skills.
• Interest in engineering, manufacturing, plastics or technical products is useful but not required.

Responsibilities

• Respond to inbound customer enquiries by phone, email, and live chat.
• Prepare accurate quotations and follow up with customers to progress opportunities.
• Process customer orders accurately and monitor them through to delivery.
• Develop product knowledge across consumables, ancillaries, and related equipment.
• Work with purchasing/technical colleagues to source solutions for projects.
• Maintain records of customers, quotations, and orders in Microsoft Business Central.
• Build relationships by understanding requirements and recommending products.
• Support the wider team on larger or bespoke enquiries.

Skills

Internal sales

Customer service

Sales administration

Order processing

Tools

Microsoft Business Central

Job description

We are recruiting for a Technical Internal Sales Executive on a full-time and permanent basis working with our client based in Daventry. Salary: Competitive dependent on experience.

What's on Offer

• Full, structured training on products, technical applications and internal systems.
• A long-term opportunity to develop into a more technical sales role.
• Competitive salary, dependent on experience.
• 26 Day's annual leave plus bank holidays.

The Role

As a Technical Internal Sales Executive, you will be part of a busy office-based sales team, handling customer enquiries, preparing quotations, processing orders and supporting customers from initial enquiry through to delivery. Over time, you will build strong product knowledge and take on more responsibility for helping customers identify, source and specify suitable products for their requirements.

Key Responsibilities

• Respond to inbound customer enquiries by phone, email and live chat in a professional and helpful manner.
• Prepare accurate quotations and follow up with customers to progress opportunities.
• Process customer orders accurately and monitor them through to delivery.
• Develop detailed product knowledge across consumables, ancillaries and related technical equipment.
• Work with purchasing and technical colleagues to source products and identify suitable solutions for customer projects.
• Maintain accurate records of customers, quotations and orders using Microsoft Business Central.
• Build trusted customer relationships by understanding requirements and recommending appropriate products.
• Support the wider sales and technical team on larger, more complex or bespoke enquiries.

About You

• You have a confident telephone manner and communicate clearly in writing.
• You are comfortable working with pricing, quotations and order information.
• You are organised, accurate and able to manage multiple enquiries at the same time.
• You may have experience in internal sales, customer service, sales administration, order processing or a similar customer-facing role.
• An interest in engineering, manufacturing, plastics or technical products would be helpful, but is not essential.

This is an excellent opportunity for someone with customer service, sales administration or internal sales experience who is keen to develop into a more technical, product-led role. If you enjoy speaking with customers, learning new products and developing practical technical knowledge, this could be a great next step.

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.