Technical Sales/ Customer Account Specialist

TechNichols Resourcing Ltd; Greater London; Vor Ort; GBP 27.000 - 35.000; Vollzeit

Benefits dieser Stelle

Holiday allowance

Pension

Life assurance

Bonus

Share scheme

Zusammenfassung

TechNichols Resourcing Ltd is recruiting for a Technical Sales / Customer Account Specialist in the UK. You will drive new enquiries, nurture customer relationships and advance projects from quotation to order, providing tailored technical advice as needed.

The role requires strong communication, CRM proficiency and a proactive, target-driven mindset. Training will be provided for technical products and solutions, with a supportive team environment and achievable KPIs.

Qualifikationen

• Confident communicator capable of liaising with customers over the phone and in writing.
• Experience using CRM systems and maintaining accurate records.
• Experience in internal commercial roles supporting B2B enquiries (e.g., Customer Service, Internal Sales, Estimating).

Aufgaben

• Generate new enquiries and develop customer relationships.
• Progress projects from quotation to order and provide technical advice to customer accounts.

Kenntnisse

Communication skills

CRM experience

Account management

B2B sales

Outbound calling

Commercial awareness

Jobbeschreibung

Role

Technical Sales / Customer Account Specialist

Salary

£26,500 (£35,000 per annum with OTE) + Benefits (23 days holiday plus bank holidays, pension scheme, life assurance, bonus, share scheme)

Hours

Monday to Friday, 8:00am till 4:30pm

Location

Commutable from Mansfield, Nuthall, Pinxton, Matlock, Little Eaton, Derby, Nottingham and surrounding areas

Company

This superb UK manufacturing company with staff numbers over 100+ and growing, provides various engineered products and equipment to the Construction & Facilities Management industries, specifically environmental solutions that are utilized extensively within Commercial Buildings across the UK. Whilst their products may be technical, we do not require someone from a technical background. Whilst this is beneficial and desirable, training will be provided and given. Others in the team have not come from a technical background and love the job they do. Whilst working in a rather large company, it is a small, young, dynamic and loyal friendly team.

Responsibilities

Reporting to the Head of Sales you will be a key member of the Team. You will be responsible for generating new enquiries and developing customer relationships, progressing projects to order and providing technical advice for customer accounts.

The hiring manager is open and negotiable to the background and experience. Ideally in ANY of the following experience within an internal commercial role supportingB2B enquiries (such as Customer Service, Coordination, Internal Sales, Account Management, Estimating)

Essential

• Confident with good communication skills to liaise with customers.
• Self-motivated - The more motivated and active you are within your role, the more success you have in the company.
• Driven, passionate, enthusiastic and hunger for success.
• Candidates must be comfortable with talking to customers over the phone, outbound calling is an essential part of the role
• Computer literate
• Experience in an internal commercial role supporting B2B enquiries (such as Customer Service, Coordination, Internal Sales, Account Management, Estimating)
• Experience managing sales opportunities from quotation through to order
• Proven ability to achieve goals and KPIs
• Strong customer relationship skills
• Experience using CRM systems and maintaining accurate records
• Commercial awareness and sound decision making
• An ability to understand and explain technical products and solutions (full training will given)
• Strong communication and organisational skills
• Provide exceptional customer care at all times.

Desirable

• Proven ability to achieve sales targets
• Construction, building products, manufacturing, or specification sales experience
• Experience working with contractors, architects, consultants, developers, housebuilders, or merchants
• Key account management or Estimator experience
• Ability to interpret construction drawings or technical specifications (full training will be given)
• Technical product sales experience within the construction sector

Relationships

You will be dealing externally with existing and target customers (contractors, architects, consultants, developers, housebuilders, or merchants). Internally you will be involved with Sales, Customer Support, Technical and Marketing.

If you are looking to join a great, friendly team, then the technical sales role is for you.