Technical Sales Advisor

Allscreens Nationwide Ltd; Waverley; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Free lunch Fridays

On-site parking

Modern office

Career growth

Job summary

Allscreens Nationwide Ltd in the United Kingdom is seeking a Technical Sales Advisor with strong automotive knowledge to join a customer-facing role blending technical support with sales. You'll handle enquiries via phone and digital channels, provide accurate repair estimates, explain options clearly and convert requests into bookings while delivering excellent service.

This office-based role offers a stable schedule, Monday to Friday, with a collaborative team and opportunities for long-term

Qualifications

• Strong technical knowledge of modern vehicles.
• Experience producing estimates or quotations.
• Ability to explain complex repairs in simple terms.

Responsibilities

• Handle enquiries from a range of channels (phone, WhatsApp, social media, existing customers).
• Prepare accurate repair estimates and explain options to customers.
• Convert enquiries into confirmed bookings with honest, knowledgeable advice.
• Provide excellent customer service and follow up as needed.

Skills

Technical knowledge

Estimate preparation

Customer communication

Technical explanations

Organisation

Tools

CRM systems

Quotation software

Job description

Are you an experienced automotive professional who enjoys speaking with customers just as much as solving technical problems?

• Up to £40,000
• Monday to Friday

We're working with a highly respected, award-winning independent automotive business looking to recruit a Technical Sales Advisor to join their growing team.

This is a unique opportunity for someone with strong technical knowledge who wants to move away from the workshop, or for an experienced customer-facing automotive professional looking for a more technical role.

This is a varied, customer-focused position where no two days are the same. You'll be handling enquiries from a range of channels, including phone calls, WhatsApp, social media and existing customers, helping them understand what repairs may be required and providing accurate estimates.

Using your technical knowledge, you'll discuss symptoms with customers, explain the most appropriate repair options, prepare estimates and answer any questions they may have. You'll then follow up where appropriate, building confidence and converting enquiries into confirmed bookings.

There is no cold calling or high-pressure sales. Instead, you'll be working with warm enquiries and an established customer base, offering honest, knowledgeable advice and helping customers make informed decisions about their vehicle repairs.

Our client is looking for someone with a strong technical understanding of modern vehicles who also enjoys working with people. You'll be confident discussing repairs with customers, explaining technical information in a clear and straightforward way, and helping them make informed decisions without resorting to hard selling.

Whether you're currently on the tools and looking for a new challenge, or you're already in a customer-facing automotive role, you'll have the confidence to build trust with customers, communicate effectively and use your technical knowledge to help convert enquiries into confirmed bookings. Most importantly, you'll be motivated by providing excellent customer service and seeing jobs through from enquiry to booking.

You'll also have:

• Excellent vehicle technical knowledge
• The ability to explain complex repairs in a simple, customer-friendly way
• Confidence speaking with customers over the phone and in person
• Strong organisational skills and attention to detail
• Experience producing estimates or quotations
• Confidence using modern systems and technology

What's On Offer?

• Salary of up to £40,000 depending on experience
• Monday to Friday, 8:00am - 5:00pm
• Free lunch every Friday
• Free on-site parking
• Modern office environment with a supportive team
• Long-term career opportunities with a successful and growing independent business

If you're looking to use your technical automotive knowledge in a role where you can make a real difference to the customer journey, we'd love to hear from you.