Technical Sales Administrator

Deniselagrassa; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established and successful company in Gateshead is seeking a motivated Technical Sales Administrator to join their friendly team. This role involves handling customer enquiries, preparing sales quotations, and supporting the external sales team. The ideal candidate will have a technical background, preferably in electrical or mechanical fields, and possess excellent communication skills. With a focus on customer satisfaction, you'll be integral in building relationships and encouraging repeat business. This is a fantastic opportunity to be part of a close-knit team that values support and development.

Benefits

32 days of annual leave

Quarterly social events

Pension scheme

Support provided as needed

Varied and interesting job role

Friendly team culture

Immediate start date

Qualifications

• Previous technical background required with electrical or mechanical knowledge preferred.
• Proficient in Microsoft Excel and Word, with excellent customer service skills.

Responsibilities

• Handle customer enquiries via phone, website, and email.
• Prepare and submit sales quotations using internal systems.
• Support the external sales team and provide technical assistance.

Skills

Technical background

Customer-focused

Microsoft Excel

Microsoft Word

Electrical knowledge

Mechanical knowledge

Excellent telephone manner

Ability to multitask

Investigative skills

Job description

Join to apply for the Technical Sales Administrator role at Denise La Grassa.

2 weeks ago Be among the first 25 applicants.

Rewards and Benefits on Offer

• Immediate start date
• Varied and interesting job role
• Join a friendly, close-knit team
• 32 days of annual leave, including bank holidays
• Quarterly social events
• Pension scheme
• Permanent position
• Great team culture
• Support provided as needed

The Company

MTrec Commercial supports an established and successful company based in Gateshead, which is seeking to recruit a motivated and attentive Technical Sales Administrator due to significant expansion. If you meet the person specification, please apply below for an immediate response.

The Job

• Handle customer enquiries via phone, website, and email
• Take initial customer enquiries
• Prepare and submit sales quotations using internal systems
• Liaise with suppliers and distributors
• Build relationships with customers and encourage repeat business
• Manage the process from initial quote to order and delivery
• Support the external sales team
• Provide technical assistance to customers and colleagues
• Learn key products and support customers with issues
• Attend sites to specify parts or give project updates as needed
• Assist staff or management with administrative duties

About You

• Previous technical background required
• Electrical or mechanical knowledge preferred
• Proficient in Microsoft Excel & Word
• Excellent telephone manner
• Customer-focused
• Ability to work under pressure and multitask
• Investigative, persistent, friendly, positive outlook
• Presentable with good timekeeping
• Willing to learn and adaptable

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Administrative and Support Services