Technical Sales Administrator

Denise La Grassa; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Technical Sales Administrator to join their expanding team in Gateshead. This role offers a varied and interesting job, where you'll be responsible for managing customer enquiries, preparing sales quotations, and providing technical support. With a friendly team culture and numerous benefits including 32 days of annual leave and quarterly social events, this is an excellent opportunity for someone with a technical background and a customer-focused approach. Join a dynamic team and contribute to the success of a thriving business!

Benefits

32 days of annual leave

Quarterly social events

Pension Scheme

Immediate start date

Support provided

Friendly team culture

Varied job role

Qualifications

• Previous technical background is essential.
• Proficient with Microsoft Office programs, especially Excel and Word.

Responsibilities

• Handle customer enquiries via telephone, website, and email.
• Prepare and submit sales quotations using internal systems.
• Support the external sales team with technical assistance.

Skills

Technical background

Customer service

Microsoft Excel

Microsoft Word

Electrical knowledge

Mechanical knowledge

Time management

Adaptability

Job description

Rewards and Benefits on Offer

• Immediate start date.
• Varied and interesting job role.
• You will be joining a friendly, close-knit team
• 32 days of annual leave, including bank holidays.
• Quarterly social events.
• Pension Scheme.
• Permanent position.
• Great team culture.
• Any support required is provided.

The Company you will be working for;

MTrec Commercial are proudly supporting established and successful company based in Gateshead, who due to significant expansion are seeking to recruit a motivated and attentive Technical Sales Administrator to join their team. If you are interested and meet the person specification of the job role, please apply below for an immediate response.

The Job You’ll be Doing;

• Responsible for dealing with customer enquiries via telephone, website, and email
• Take initial customer enquiries
• Prepare and submit sales quotations using internal systems
• Liaise with suppliers and distributors
• Build relationships with customers and gain repeat business
• Follow a job from initial quote through to order and delivery
• Supporting the external sales team
• Provide technical telephone assistance to customers and sales colleagues
• Learn the key products supplied by the business, and have the confidence to support and guide customers when issues arise
• You may be asked to attend site to specify parts required for jobs/projects or attend site meetings to give a progress update/report
• You may be asked to assist another member of staff or management with general administrative duties

About You;

• Previous technical background is essential
• Electrical or mechanical knowledge is preferred.
• Proficient with office-based programmes such as Microsoft Excel & Word
• Excellent telephone manner
• Customer focused
• Able to work well under pressure and handle multiple tasks at once
• Investigative and persistent with a friendly personality and positive outlook
• Presentable with good timekeeping
• Adaptable and willing to learn