Technical Sales Administrator

ECG Facilities Services; Blantyre; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Family Friendly Pay

Life Assurance

360 Wellbeing App - 24/7 GP access

Death in Service Insurance

Scottish widow pension

Fertility Treatment Support Leave

Paid Maternity Leave

Paid Paternity Leave

Gym & fitness discounts

Employee refer-a-friend scheme

Employee Recognition Scheme

25 Days holiday

Job summary

ECG Facilities Services is seeking an administrator to manage fixed-price quotations and procurement-related tasks from its Glasgow/Blantyre base. The role involves data maintenance, issuing work orders, and coordinating with engineers and subcontractors to optimise quote-to-order conversions.

You will support client portals, document filing, and proactive follow-ups, while collaborating with Operations and Contract Support teams to improve service delivery.

Qualifications

• Proficiency in Excel and Word; strong numerical and written skills.
• Excellent customer communication and ability to work independently.
• Organised, reliable, and able to handle multiple activities with strong time management.

Responsibilities

• Maintain and update the Excel database for Fixed Price quotations.
• Raise work orders in Corrigo CAFM and allocate to engineers or subcontractors.
• Compile quotations from subcontractors for remedial work.
• Update client portals with status of quotes and orders.
• File quotations in SharePoint system.
• Follow up quotations by communicating with clients and consultants.
• Collaborate with Operations, Technical Management, and Contract Support teams.

Skills

Excel & Word proficiency

Customer communication

Independent worker

Organised communicator

Problem solving

Education

Nat 4 English & Maths

Tools

Corrigo CAFM

Job description

Summary

Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.

Location

Glasgow, Blantyre

Summary

Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.

With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.

At ECG, we value the strength that comes from a diverse team. We are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.

Package & Benefits

Location

Glasgow, Blantyre

Salary

DOE

Hours

40 hours per week

Company Benefits

• Family Friendly Pay
• Life Assurance
• 360 Wellbeing App - 24/7 access to GP appointments
• Death in Service Insurance
• Scottish widow pension
• Fertility Treatment Support Leave
• Paid Maternity Leave
• Paid Paternity Leave
• Gym & fitness discounts and other lifestyle discounts
• Employee refer-a-friend scheme
• Employee Recognition Scheme
• 25 Days holiday (excluding bank holidays)

Essential Duties & Responsibilities

• Maintaining and updating the Excel Database used for recording Fixed Price “Spin-off” quotations.
• Raise work orders on internal CAFM system, Corrigo and allocate them to either in-house engineers or sub-contractors for completion.
• Compilation of Quotations derived from Subcontractors recommended remedial work.
• Review and update client portals with the status of outstanding quotes and orders.
• Filing of quotes within our internal SharePoint system.
• Following up outstanding quotations by communicating with clients, consultants etc with a view to advising our clients on works that need to be carried out and allow ECG to maximise our “quote to order” ratio.
• Collaborate with internal stakeholders including Operations, Technical Management Teams & Contract Support Teams.

Skills & Qualifications Required

Knowledge & Understanding

• Proficiency in Microsoft Office Suite, particularly Word and Excel.
• Excellent customer communication skills.
• Self-motivated and dependable, with the ability to work independently and contribute effectively within a team.
• Organised communicator with strong interpersonal skills.
• High level of verbal, written and numeric skills.

Personal Qualities/Skills

• Be able to prioritise your work, plan, organise and monitor several activities at the same time.
• Reliable under pressure in a fast-paced environment.
• A flexible approach to working hours is essential due to the operational requirements of the business.
• This may include overtime working during busier periods.
• Good time management skills.
• Proactively seeks ownership and accountability.
• Prepared to Challenge the status quo. Proactive problem-solver.

Qualifications

• Education to SQA Nat. 4 Standard or equivalent Standard grade (General Pass) in English and Maths or a relevant National qualification equivalent to Higher level (Grade A-C)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.