Technical Planning Coordinator

BD Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Family Friendly Policies making work‑l

Health & wellbeing support including E

Free on-site parking

On site café

Job summary

BD Group in the United Kingdom is seeking a highly organised Technical Planning Co-ordinator to join our BD Management Services Team. You’ll support the delivery of major works, minor works, responsive repairs and compliance projects.

Plan and coordinate daily workloads for operatives, manage workflows and records, handle enquiries, support resource planning and budgeting, monitor performance, and promote health and safety.

Qualifications

• Experience in planning within repairs or maintenance environments.
• Understanding of health and safety legislation is preferred.
• Excellent planning and organisational skills across multiple projects.
• Strong customer service and stakeholder engagement abilities.
• Confident communicator with problem-solving mindset and commercial awareness.
• Proficient in MS Office and database systems.

Responsibilities

• Plan and coordinate daily workloads for operatives across multiple workstreams.
• Manage job workflows and maintain records, including compliance documentation.
• Be first point of contact for service delivery enquiries and complaints.
• Support resource planning and budget management in line with policy.
• Monitor performance and compliance; report progress to managers.
• Utilise systems like MS Office and Accuserv to streamline operations.
• Promote health, safety and wellbeing across service delivery.
• Drive continuous improvement through performance data.

Skills

Planning

Organisational skills

Stakeholder engagement

Customer service

Communication

Problem solving

MS Office

Accuserv

Tools

Accuserv

Microsoft Office

Job description

We’re looking for a highly organised and proactive Technical Planning Co-ordinator to join our BD Management Services Team.

In this keyrole, you’ll support the smooth delivery of major works, minor works, responsive repairs, and compliance projects—ensuring our services meet the highest standards of professionalism and customer satisfaction.

WhatYou’llBe Doing

• Planning and coordinating daily workloads for operatives across multiple workstreams.
• Managing job workflows and maintaining accurate records, including statutory compliance documentation.
• Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally.
• Supporting resource planning and budget management in line with company policy.
• Monitoring performance and compliance, reporting progress and issues to managers.
• Using systems like Microsoft Office and Accuserv to streamline operations and reporting.
• Promoting health, safety, and wellbeing across all aspects of service delivery.
• Driving continuous improvement through performance data and customer feedback.

WhatWe’reLooking For

• Experience in planning within a repairs, maintenance, or cyclical environment (preferred).
• Understanding of relevant legislation, including health and safety (preferred).
• Excellent planning and organisational skills, with the ability to manage multiple projects.
• Strong customer service and stakeholder engagement abilities.
• Confident communicator with a problem-solving mindset and commercial awareness.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams) and database systems.

In addition to an attractive salary, our benefits package includes:

• Family Friendly Policies making work-life balance achievable
• Health & wellbeing support including an Employee Assistance Programme (EAP)
• Free on-site parking and access to park amenities
• On site café (with discounts available via our app)