Technical Operations Manager – Iconic Luxury 5 Star Hotel

Goldenkeys; Greater London; On-site; GBP 54,000 - 66,000; Full time

Job summary

Goldenkeys in London, a prestigious five‑star hotel, seeks an experienced Technical Operations Manager to oversee back‑of‑house engineering and critical plant services. You will lead a seasoned engineering team, coordinate specialist contractors and ensure operations meet the highest standards of guest comfort and safety.

You will drive day‑to‑day operations, plan preventive maintenance and support refurbishment projects, maintaining operational resilience while delivering exceptional service in

Qualifications

• Strong engineering background within a luxury hotel environment.
• Experience leading engineering teams and managing external contractors.
• Experience with building services and critical plant operations.

Responsibilities

• Lead day-to-day operation of back-of-house engineering services, including plant rooms and refrigeration.
• Manage a team of 10–12 engineers and coordinate a large network of contractors.
• Ensure all building services operate safely and to hotel standards.
• Plan preventative maintenance to minimise downtime and support refurbishments.
• Support construction projects with safe, minimal disruption to operations.

Job description

A fantastic opportunity has become available for an experienced Technical Operations Manager to join one of London's most iconic luxury hotels.

Recognised worldwide as one of London's most prestigious five-star hotels, this iconic property is seeking a technically skilled leader to oversee its critical back-of-house operations. Working alongside the senior engineering leadership team, you'll lead an experienced engineering team, manage specialist contractors and ensure the seamless operation of key plant and technical services.

You'll be wondering what's in it for you as the Technical Operations Manager...

• £60,000 per annum plus circa £10,000 service charge
• Outstanding employee benefits, among the very best offered by any luxury hotel in London
• The opportunity to join one of the capital's most celebrated five-star hotels
• Excellent career progression within an internationally recognised luxury hospitality group

Responsibilities as the Technical Operations Manager...

• Leading the day-to-day operation of the hotel's essential back-of-house engineering services, including plant rooms, refrigeration systems and commercial kitchens
• Managing a team of approximately 10 to 12 engineers while coordinating a large network of specialist contractors
• Ensuring all building services are operating safely, efficiently and in line with the exceptional standards expected of a world-class hotel
• Planning and overseeing preventative maintenance programmes to minimise downtime and maintain operational resilience
• Supporting ongoing refurbishment and construction projects, ensuring technical works are delivered safely and with minimal impact on hotel operations

We're looking for a Technical Operations Manager who...

• Has a strong engineering background within a luxury hotel environment
• Brings construction or major project experience, ideally gained alongside hotel operations
• Has experience managing engineering teams as well as multiple external contractors

If you're looking for the opportunity to play a key role within one of London's most prestigious hotels and have the technical expertise to help maintain an iconic property, we'd love to hear from you.

PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.