Luxury Hotel Technical Operations Lead

Maybourne Hotel Group; City of Westminster; On-site; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Excellent salary package

Pension Scheme

Travel Season Ticket Loans

Subsidised wellbeing services

Staff restaurant access

Job summary

Claridge's in London is seeking a skilled Technical Operations Manager to join the Engineering team in Mayfair. You will lead the maintenance and facilities program, ensuring safety, reliability and exceptional guest experience across building services.

You'll develop robust maintenance regimes for M&E, manage teams, and ensure compliance with UK health and safety standards. A proven hotel maintenance leader with strong stakeholder management is required.

Qualifications

• Experience in a hotel maintenance or engineering leadership role.
• Knowledge of electrical, mechanical, refrigeration and plumbing systems.
• Strong understanding of health & safety regulations and inspections.
• Excellent interpersonal and communication skills.
• Able to develop and implement maintenance programmes.

Responsibilities

• Lead planned and preventative maintenance across M&E, structure, fabric and FF&E.
• Ensure staffing and training sufficiency for all engineering departments.
• Maintain asset value and deliver exceptional guest and colleague experiences.
• Ensure compliance with UK health & safety regulations and timely inspections.
• Oversee reactive maintenance system to minimise downtime.

Skills

Leadership

Facilities management

Electrical & mechanical knowledge

Guest service orientation

Communication skills

Team building

Tools

KnowCross

Job description

Claridge's in London is seeking a skilled Technical Operations Manager to join the Engineering team in Mayfair. You will lead the maintenance and facilities program, ensuring safety, reliability and exceptional guest experience across building services.

You'll develop robust maintenance regimes for M&E, manage teams, and ensure compliance with UK health and safety standards. A proven hotel maintenance leader with strong stakeholder management is required.