Lead Technical Operations – Luxury Hotel (London)

Goldenkeys; Greater London; On-site; GBP 54,000 - 66,000; Full time

Job summary

Goldenkeys in London, a prestigious five‑star hotel, seeks an experienced Technical Operations Manager to oversee back‑of‑house engineering and critical plant services. You will lead a seasoned engineering team, coordinate specialist contractors and ensure operations meet the highest standards of guest comfort and safety.

You will drive day‑to‑day operations, plan preventive maintenance and support refurbishment projects, maintaining operational resilience while delivering exceptional service in

Qualifications

• Strong engineering background within a luxury hotel environment.
• Experience leading engineering teams and managing external contractors.
• Experience with building services and critical plant operations.

Responsibilities

• Lead day-to-day operation of back-of-house engineering services, including plant rooms and refrigeration.
• Manage a team of 10–12 engineers and coordinate a large network of contractors.
• Ensure all building services operate safely and to hotel standards.
• Plan preventative maintenance to minimise downtime and support refurbishments.
• Support construction projects with safe, minimal disruption to operations.

Job description

Goldenkeys in London, a prestigious five‑star hotel, seeks an experienced Technical Operations Manager to oversee back‑of‑house engineering and critical plant services. You will lead a seasoned engineering team, coordinate specialist contractors and ensure operations meet the highest standards of guest comfort and safety.

You will drive day‑to‑day operations, plan preventive maintenance and support refurbishment projects, maintaining operational resilience while delivering exceptional service in