Technical Operations Manager

RSM; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Manchester is seeking an experienced Technical Operations Manager to drive operational effectiveness and support the delivery of technical projects. This hands-on role involves managing initiatives, drafting technical documents, and liaising with stakeholders to enhance best practices. The ideal candidate will have a background in professional services and strong project management skills. A flexible benefits package, including hybrid working and numerous perks, is offered.

Benefits

Flexible working

27 Days Holiday

Health and Wellbeing benefits

Access to courses on demand

Qualifications

• Experience managing internal projects in a professional services environment is desirable.
• Ability to draft clear, concise documents for various audiences.
• Collaborative and diplomatic with strong relationship-building skills.

Responsibilities

• Support Technical Partner by acting as a trusted adviser on operational matters.
• Manage technical initiatives and track progress to identify risks.
• Conduct research, data analysis, and benchmarking for decision-making.

Skills

Project management

Excellent written and verbal communication

Proactive self-starter

Strong organizational skills

IT proficient (MS Office)

High attention to detail

Education

Background in professional services

Experience in technical or QA role

Tools

MS Office (Word, Excel, PowerPoint, Teams)

Job description

Technical Operations ManagerWe are searching for an experienced Technical Operations Manager

Make an Impact at RSM UK

This is a unique opportunity for a Technical Operations Managerto join the Consulting Technical team. You will play a pivotal role in supporting the delivery of technical projects, driving operational effectiveness, and enabling the Technical Partner to focus on strategic priorities. The role is hands‑on, with no line management responsibility, but requires someone who is proactive, highly organised, and able to take ownership of tasks from inception to completion. Internal applicants may be considered for this role on a secondment basis.

You’ll make an impact by :

• Providing direct support to the Technical Partner, acting as a trusted adviser and sounding board on a range of technical and operational matters
• Drafting, reviewing, and coordinating technical documents, reports, and presentations, ensuring high standards and timely delivery
• Taking responsibility for the first draft of key documents, policies, and communications, synthesising input from multiple stakeholders
• Project managing technical initiatives, tracking progress, identifying risks, and ensuring actions are completed
• Liaising with technical specialists, client‑facing teams, and business partners to gather information, share knowledge, and drive best practice
• Supporting the Technical Partner in preparing for meetings, collating agendas, briefing materials, and following up on actions
• Maintaining a log of lessons learned and best practices, sharing insights across the technical team
• Embracing digital tools and approaches to enhance efficiency and effectiveness in all tasks
• Undertaking research, data analysis, and benchmarking to inform technical strategy and decision‑making
• Providing ad hoc support on special projects and technical initiatives as required

What we are looking for :

• A background in professional services (accounting, audit, consulting or legal)
• Prior experience with managing internal projects in a professional services environment is highly desirable
• Prior experience in a technical or QA role is desirable including a high level understanding of legal frameworks and the UK regulatory environment
• Proactive, self‑starter with a “can‑do” attitude; able to work independently and take ownership of tasks
• Excellent written and verbal communication skills, with the ability to draft clear, concise documents for a range of audiences
• Strong organisational and project management skills; able to manage multiple priorities and deliver to deadlines
• High attention to detail and commitment to quality
• An individual comfortable working with ambiguity and able to synthesise information from diverse sources
• Collaborative, diplomatic, and able to build relationships across technical and business teams
• IT proficient, especially in MS Office (Word, Excel, PowerPoint, Teams); willingness to embrace new digital tools
• Experience in a technical, compliance, or consulting environment is desirable

What we can offer you :

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work

• Hybrid and Flexible working
• 27 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

#LI-HM1Experienced hirePermanentLONDONConsulting