Technical Operations Manager

Jones Lang LaSalle; Greater London; On-site; GBP 60,000 - 75,000; Full time

Job summary

A global real estate services firm is seeking a Data Centre Technical Manager to oversee the management of key technical services. The ideal candidate will have a degree in Engineering and a solid foundation in building services installations. Responsibilities include ensuring seamless operations, managing client relationships, and implementing continuous improvement strategies. Strong communication and strategic thinking skills are essential for this role, as well as the ability to deliver facilities solutions effectively.

Qualifications

• Excellent working knowledge of building services installations.
• Experience with delivering facilities contracts and related P&L.
• Hands-on experience with a reputation for delivering results.
• Quality Management knowledge and experience.

Responsibilities

• Ensure seamless go-live and deliver against contractual commitments.
• Manage technical services and maintain client relationships.
• Implement continuous improvement initiatives based on KPIs.
• Drive safety culture among subcontractors and suppliers.

Skills

Communication skills

Problem-solving

Strategic thinking

Project management

Education

Degree in Engineering or related field

Job description

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Data Centre Technical Manager

Duties of the Technical Engineering Manager

• Securing a seamless (no interruptions) go-live
• Securing an open and transparent relationship with the client and our vendors
• Delivering against the contractual improvement commitments

This position will ensure high quality and consistent delivery of hard services across a Data Centre site. The role will have specific responsibility for the management of key technical services.

The role will involve continuous improvement, day-to-day facilities coordination and management of ad-hoc projects for the client’s facilities.

We are looking for an assertive candidate who can communicate effectively and cross-functionally to understand business needs, problem-solve and deliver facilities solutions that are both high-quality and cost-effective.

Business first and Getting it done are the most important JLL Leadership Capabilities we’re looking for.

Technical Engineering Duties

• Establish open and transparent relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of JLL’s services
• Deliver against the set KPI’s around down time, costs, maintenance and process compliance, and secure continuous improvements in each of the KPI area’s
• Proactive through securing in-depth root cause corrective actions, propose continuous reliability improvements and the implementation of audits
• Drive and promote a safety culture including subcontractors, suppliers and visitors
• Manage quality compliance (regulatory, client and JLL) for all systems and processes in JLL scope of works. Liaises with the EHS and Quality teams.
• Implement best practice from within and outside of JLL

Requirements Essential

• Degree in Engineering, or a related field, technically qualified professional engineer, inclusive of excellent working knowledge of buildings services installations
• Experience as a service provider, in setting up constructive client relations, delivering of facilities contracts and the related P&L
• A strategic thinker with capability and experience to work with a wide range of stakeholders
• Hands‑on if required ; reputation for delivering results
• Strong communicator, both verbally & written, in English and Italian
• Authorising engineer for Pressure Systems, Confined space and Electrical Systems (desirable)
• Quality Management knowledge and experience

Location

On‑site – London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Equal Employment Opportunity Policy

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.