Technical Leam FM

People Group Limited; Oxford; On-site; GBP 70,000 - 95,000; Full time

Job summary

People Group Limited is seeking an experienced Technical Lead to provide leadership across a multi-site property portfolio. The role focuses on safe, compliant, and efficient hard services maintenance, with accountability for technical performance and guidance on M&E systems and BMS.

The ideal candidate brings FM/engineering expertise, strong problem-solving skills, and the ability to manage complex technical issues and critical assets.

Qualifications

• Hard services delivery experience in Facilities Management or corporate facilities.
• Strong knowledge of HVAC, electrical systems and BMS.
• Experience managing specialist contractors and service providers.
• Understanding of statutory compliance and health and safety requirements.
• Proven troubleshooting and fault diagnosis abilities.
• Ability to interpret engineering drawings and maintenance records.
• Excellent stakeholder management and leadership skills.
• Proficiency with CAFM systems and MS Office.

Responsibilities

• Provide technical leadership and support for hard services across the client portfolio.
• Act as escalation point for complex technical issues and critical equipment failures.
• Oversee maintenance strategies, PPM schedules and reactive repairs.
• Support asset lifecycle planning, condition assessments and equipment replacements.
• Lead technical investigations and root cause analyses of failures.
• Prioritise reactive maintenance requests and allocate to service partners.
• Respond to breakdowns and incidents with appropriate resource mobilization and client communications.
• Support CAPEX projects, refurbishments and energy initiatives.
• Ensure maintenance documentation, statutory certification and asset records are accurate.
• Manage specialist contractors and monitor performance.
• Collaborate with stakeholders to drive operational excellence.
• Support business continuity through management of critical assets and risks.

Skills

Hard services

HVAC systems

Electrical systems

BMS knowledge

Maintenance planning

Contractor management

H&S compliance

Stakeholder management

Engineering drawings

Leadership

MS Office

Problem solving

Education

HNC/HND or degree in Mechanical/Electrical/Building Services

IOSH/NEBOSH qualification

Professional engineering membership

Tools

CAFM systems

MS Office

Job description

Job Purpose

The Technical Lead will provide technical expertise, leadership and operational support across the property portfolio, ensuring the safe, compliant and efficient delivery of hard services maintenance activities. Acting as the primary technical authority within their region, the Technical Lead will oversee technical performance, support service partners and provide guidance on mechanical and electrical systems, Building Management Systems (BMS) and statutory compliance.

The successful candidate will have strong Facilities Management experience, a detailed understanding of building services and the ability to manage complex technical issues, critical assets and maintenance strategies.

Working Pattern

The role operates on a rotating 4 on / 4 off shift pattern, covering both days and nights:

• 4 Day Shifts: 7:00am – 7:00pm
• 4 Days Off
• 4 Night Shifts: 7:00pm – 7:00am
• 4 Days OffThis rotation provides 24-hour operational coverage and technical leadership across the client portfolio.

Main Responsibilities

• Provide technical leadership and support for all hard services activities across the client portfolio.
• Act as the escalation point for complex technical issues, critical equipment failures and building-related incidents.
• Oversee maintenance strategies, planned preventative maintenance (PPM) schedules and reactive repair activities.
• Support asset lifecycle planning, condition assessments and equipment replacement strategies.
• Lead technical investigations and root cause analysis into significant equipment failures and recurring issues.
• Provide technical triage and prioritisation of reactive maintenance requests, allocating work to appropriate service partners and monitoring progress through to resolution.
• Respond to technical breakdowns and critical incidents, ensuring appropriate resources are mobilised and client communications are maintained.
• Support CAPEX projects, refurbishments, energy initiatives and building improvement programmes.
• Ensure maintenance documentation, statutory certification and asset records are accurate and up to date.
• Manage and support specialist contractors and service providers, monitoring technical performance and service delivery.
• Collaborate with client stakeholders, facilities teams and service partners to drive operational excellence.
• Support business continuity planning through effective management of critical assets and technical risks.Identify opportunities for innovation, energy reduction and continuous improvement.Provide technical guidance, mentoring and support to junior team members.

About You

The ideal candidate will be an experienced technical professional with strong engineering knowledge, excellent problem-solving abilities and the confidence to lead technical operations across a complex property portfolio.

Essential Skills and Experience

• Demonstrable experience delivering hard services within Facilities Management, property management, manufacturing, automotive or corporate environments.
• Strong technical knowledge of HVAC, electrical systems, mechanical services, BMS and building infrastructure.
• Experience managing specialist contractors and maintenance service providers.
• Good understanding of statutory compliance, health and safety requirements and relevant industry regulations.
• Proven experience in technical troubleshooting, fault diagnosis and problem-solving.
• Ability to interpret technical documentation, engineering drawings and maintenance records.
• Excellent stakeholder management, communication and leadership skills.
• Proficiency in CAFM systems and Microsoft Office applications.
• Ability to prioritise workloads, manage competing demands and make informed technical decisions within a fast-paced operational environment.

Desirable Skills and Qualifications

• HNC/HND, degree, apprenticeship qualification or equivalent experience in Mechanical, Electrical or Building Services Engineering.
• IOSH or NEBOSH qualification.
• Membership of a professional engineering institution.
• Experience supporting multi-site property portfolios.
• Knowledge of energy management and sustainability initiatives.
• Project management experience.
• Experience within automotive or manufacturing environments.

Personal Attributes

• Strong technical leadership and decision-making abilities.
• Proactive approach to identifying and resolving technical issues.
• Excellent organisational and communication skills.
• Ability to remain calm and effective when managing critical incidents.
• Strong commercial and operational awareness.
• Commitment to safety, compliance and continuous improvement.
• Ability to mentor, develop and support technical teams.

Role Contribution

The Technical Lead will play a key role in maintaining the technical integrity, safety and performance of the property portfolio. Through effective technical leadership, contractor management and proactive maintenance strategies, the role will ensure building systems remain reliable, compliant and operationally efficient while supporting the delivery of contractual and client objectives