Technical Lead - Hard Services & BMS (4-on/4-off)

People Group Limited; Oxford; On-site; GBP 70,000 - 95,000; Full time

Job summary

People Group Limited is seeking an experienced Technical Lead to provide leadership across a multi-site property portfolio. The role focuses on safe, compliant, and efficient hard services maintenance, with accountability for technical performance and guidance on M&E systems and BMS.

The ideal candidate brings FM/engineering expertise, strong problem-solving skills, and the ability to manage complex technical issues and critical assets.

Qualifications

• Hard services delivery experience in Facilities Management or corporate facilities.
• Strong knowledge of HVAC, electrical systems and BMS.
• Experience managing specialist contractors and service providers.
• Understanding of statutory compliance and health and safety requirements.
• Proven troubleshooting and fault diagnosis abilities.
• Ability to interpret engineering drawings and maintenance records.
• Excellent stakeholder management and leadership skills.
• Proficiency with CAFM systems and MS Office.

Responsibilities

• Provide technical leadership and support for hard services across the client portfolio.
• Act as escalation point for complex technical issues and critical equipment failures.
• Oversee maintenance strategies, PPM schedules and reactive repairs.
• Support asset lifecycle planning, condition assessments and equipment replacements.
• Lead technical investigations and root cause analyses of failures.
• Prioritise reactive maintenance requests and allocate to service partners.
• Respond to breakdowns and incidents with appropriate resource mobilization and client communications.
• Support CAPEX projects, refurbishments and energy initiatives.
• Ensure maintenance documentation, statutory certification and asset records are accurate.
• Manage specialist contractors and monitor performance.
• Collaborate with stakeholders to drive operational excellence.
• Support business continuity through management of critical assets and risks.

Skills

Hard services

HVAC systems

Electrical systems

BMS knowledge

Maintenance planning

Contractor management

H&S compliance

Stakeholder management

Engineering drawings

Leadership

MS Office

Problem solving

Education

HNC/HND or degree in Mechanical/Electrical/Building Services

IOSH/NEBOSH qualification

Professional engineering membership

Tools

CAFM systems

MS Office

Job description

People Group Limited is seeking an experienced Technical Lead to provide leadership across a multi-site property portfolio. The role focuses on safe, compliant, and efficient hard services maintenance, with accountability for technical performance and guidance on M&E systems and BMS.

The ideal candidate brings FM/engineering expertise, strong problem-solving skills, and the ability to manage complex technical issues and critical assets.