Multiskilled Technician

CBRE Group, Inc.; Worcester; On-site; GBP 32,000 - 42,000; Full time

Job summary

CBRE Group, Inc. seeks a Multiskilled Technician to support the Technical Supervisor and Area Operations Manager in delivering reactive and planned maintenance on building services in Worcester.

The role covers electrical and mechanical duties, with BS7671 18th Edition qualification and basic plumbing skills to ensure uninterrupted operations. Developing and maintaining a culture of service excellence while adhering to safety regulations and client requirements, you will handle risk assessments,

Qualifications

• Previous facilities management experience.
• Apprentice trained engineer or equivalent.
• Organised, able to prioritise and deliver within high-pressure, business critical environments.
• Ability to balance strategic thinking with tactical delivery for client satisfaction.

Responsibilities

• Ensure compliance with Health, Safety, Environmental, Quality and COSHH laws or regulations to make certain that all company Health and Safety policies, procedures are adhered to.
• Complete suitable risk assessments for reactive and planned maintenance tasks to ensure safe working at all times.
• Maintain equipment, appliances, apparatus, and fixtures connected to the mechanical and electrical systems in line with statutory requirements.
• Electrical competency – BS7671 18th Edition is essential. Confident in all aspects of electrical maintenance, fault finding and installation work.
• Be able to undertake general Mechanical PPM and Reactive tasks including general Plumbing duties.
• Diagnose faults on equipment and repair as necessary using manufacturer’s manuals and drawings as required.
• Delivery of small works projects as instructed by the technical supervisor and in association with the projects and construction team.
• Undertake the Control of Works Authorized Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster.
• Ensure that all repairs and installations are compliant with current regulations.
• Ability to measure, work to plans (method statements), read technical diagrams and communicate, present and report technical information as appropriate to trade/ skill.
• Assist in project hand-over and ‘snagging’ of new installations to ensure electrical systems are fit for purpose and suitable for ease of maintenance.
• Ensure that all test equipment is calibrated, suitably maintained and meets current regulations.
• Carry out a daily building walk to ensure any faults are reported and rectified within SLA and the building continues to look as it did on day one.
• Support in the management of all sub-contracted services and ensure all services provided are resourced and maintained to a high standard and within the client’s guidelines.
• Support the management team in monitoring services and suppliers and ensure that the required standards are maintained ensuring SLA’s & KPI’s are achieved.
• Support the team, ensuring the site remains compliant with current Health & Safety legislation at all times.
• Participate in an Emergency Call Out service as required in accordance with the Out of Hours Rota.
• Makes decisions within parameters set by Technical Supervisor, using job/specialist experience

Skills

Electrical competency

Facilities management experience

Plumbing skills

Mechanical skills

Attention to detail

Health and safety knowledge

Education

Apprentice trained engineer or equivalent

Job description

The role: Multiskilled TechnicianThe Multiskilled Technician role is tosupport the Technical Supervisor and/or Area Operations Manager (AOM) inproviding an exceptional reactive and planned maintenance service to buildingengineering systems and services in accordance with statutory requirements andsafe working practices. It’s about detail, best practice, knowing what goodlooks like and then raising the bar.

The role: Multiskilled TechnicianThe Multiskilled Technician role is tosupport the Technical Supervisor and/or Area Operations Manager (AOM) inproviding an exceptional reactive and planned maintenance service to buildingengineering systems and services in accordance with statutory requirements andsafe working practices. It’s about detail, best practice, knowing what goodlooks like and then raising the bar. This is a skilled mechanical andelectrical position where the postholder is fully qualified to BS7671 18thEdition and has basic plumbing and mechanical skills. To carry out maintenance,fault finding and repair on all building services and systems as directed bythe Technical Supervisor, to ensure the uninterrupted and continuous supply ofsystems being maintained. Developing and driving an enhancedculture of service excellence within the client location in order to enhancethe brand to internal and external stakeholders. Monitor successes of theworkplace experience and positively shape and adjust to meet the client’s needsthen proactively anticipate all stages of the customer journey.

Key Responsibilities Are As Follows

• Ensure compliance with Health, Safety,Environmental, Quality and COSHH laws or regulations to make certain that allcompany Health and Safety policies, procedures are adhered to.
• Complete suitable risk assessments forreactive and planned maintenance tasks to ensure safe working at all times.
• Maintain equipment, appliances, apparatus, andfixtures connected to the mechanical and electrical systems in line withstatutory requirements.
• Electrical competency – BS7671 18th Edition isessential. Confident in all aspects of electrical maintenance, fault findingand installation work.
• Electrical Inspection and Testing isdesirable.
• Be able to under-take general Mechanical PPMand Reactive tasks including general Plumbing duties.
• Diagnose faults on equipment and repair asnecessary using manufacturer’s manuals and drawings as required.
• Delivery of small works projects as instructedby the technical supervisor and in association with the projects and constructionteam.
• Undertake theControl of Works Authorised Person (AP) role and support identification ofother relevant APs and Competent Persons (CPs) in cluster.
• Ensure that all repairs and installations arecompliant with current regulations.
• Ability to measure, work to plans (methodstatements), read technical diagrams and communicate, present and reporttechnical information as appropriate to trade/ skill.
• Assist in project hand-over and ‘snagging’ ofnew installations to ensure electrical systems are fit for purpose and suitablefor ease of maintenance.
• Ensure that all test equipment is calibrated,suitably maintained and meets current regulations.
• Carry out a daily building walk to ensure anyfaults are reported and rectified within SLA and the building continues to lookas it did on day one.
• Support in the management of allsub-contracted services and ensure all services provided are resourced andmaintained to a high standard and within the client’s guidelines. Including thecompetent completion of inductions, ATWs, DRAs when required.
• Support the management team in monitoringservices and suppliers and ensure that the required standards are maintainedensuring SLA’s & KPI’s are achieved.
• Support the team, ensuring the site remainscompliant with current Health & Safety legislation at all times.
• Participate in an Emergency Call Out serviceas required in accordance with the Out of Hours Rota.
• Makes decisions within parameters set byTechnical Supervisor, using job/specialist experience

Person Specification

• Previous facilities management experience
• Apprentice trained engineer or equivalent
• Organised, able to prioritise and deliver within highpressure, business critical environments.
• Ability to balance strategic thinking with tacticaldelivery for client satisfaction.
• High degree and knowledge reference of Health andSafety legislation.
• Ability to manage conflict and crisis situationseffectively with diplomacy and sensitivity.
• Excellent communication and customer service skillswith a high level of attention to detail.
• Ability to seek out opportunities for continuousimprovement and portray vision, values and passion.
• Ability to define problems, collect data,establish facts, and draw valid conclusions.
• Exceptional written and verbal communicationskills, including accurate grammar and business correspondenceknowledge.
• Ability to successfully multitask and able toadjust tasks in accordance with changing deadlines andpriorities in a high-pressured environment.