Technical / Engineering Coordinator

Vibe Recruit; Witney; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working available aftertraining

Job summary

Vibe Recruit is seeking a Technical / Engineering Coordinator to support Sales Engineers, Product/Project Managers and customers with in-depth product knowledge. The role is based in the UK, with hybrid working available after the training period, and involves liaising with the Engineering Department to maintain margins and meet customer specs.

You will manage quotations, provide technical information, and stay abreast of production developments, industry trends, and new projects, with

Qualifications

• Experience of working in an office environment.
• Experience dealing with customers by phone and email.
• Excellent communication and people skills.
• Ability to work under own initiative.
• Good IT skills using Excel, Word and Outlook.
• Attention to detail.
• High level of accuracy.

Responsibilities

• Preparing quotations to customer's specifications.
• Providing in depth technical information on company products, keeping abreast of the latest production development and communicating to all interested personnel.
• Liaising with the Engineering Department on projects to ensure margins are maintained and the customer specifications are adhered to.
• Liaising with divisional staff on technical matters.
• Maintain a high level of service, ensuring that the customers' best interests are catered for.
• Being aware of market/project developments, industry trends and new projects and to advise these to management and division.
• Customer visits may also be required.

Skills

Office environment experience

Customer communication

Communication skills

Initiative

Excel/Word/Outlook

Attention to detail

Accuracy

Education

HNC/D in Mechanical Engineering

Equivalent experience

Tools

Excel

Word

Outlook

Job description

Technical / Engineering Coordinator

Due to continued product development and growth, a leading specialist equipment manufacturer, now has a need for an additional engineering support specialist, to join the team.

The UK headquarters and manufacturing facility is based in Oxfordshire but the organisation has a global presence with over 10,000 employees.

You will offer support to the Sales Engineers, Product/Project Managers, Internal Sales Coordinators, Customers and Management, with detailed product knowledge.

Key Responsibilities

• Preparing quotations to customer's specifications.
• Providing in depth technical information on company products, keeping abreast of the latest production development and communicating to all interested personnel.
• Liaising with the Engineering Department on projects to ensure that margins are maintained, and the customer specification/requirements are adhered to.
• Liaising with divisional staff on technical matters.
• Maintain a high level of service, ensuring that the customers' best interests are catered for.
• Being aware of market/project developments, industry trends and new projects and to advise these to management and division.
• Customer visits may also be required.

Skills and Experience

• Experience of working in an office environment.
• Experience of dealing with customers via phone and e-mail.
• Excellent communication and people skills.
• Ability to work under own initiative.
• Good IT skills using Excel, Word and Outlook.
• Attention to detail.
• High level of accuracy.

Desirable Requirements

• HNC/D in Mechanical Engineering or equivalent experience.
• Experience in technical related sales.
• Experience of dealing with technical data.
• Experience of working with quality standards.
• Negotiation skills.
• Hydraulic and Technical awareness/aptitude.
• Understanding of Hydraulic circuit diagrams.

Hours of Work

Monday to Friday - 37.5 hours a week.

Hybrid working available after training period.