Technical Office & Operations Coordinator

Showan Hydraulics; Canterbury; Presencial; GBP 30 000 - 45 000; Tempo integral

Resumo da oferta

Showan Hydraulics, based at our Kent site, seeks a versatile Technical Office & Operations Coordinator to run our day-to-day office environment. You will be the sole full-time presence, liaising with clients, suppliers and the workshop team in a fast-paced engineering setting.

The role demands strong administration, commercial awareness and practical understanding of engineering or manufacturing operations, with a proactive, independent work style.

Qualificações

• Experience using Sage (or equivalent ERP) alongside solid Excel and Word skills.
• Demonstrated ability to manage a high-volume, multi-task workload without supervision.
• Strong, confident communication for negotiating with suppliers, machinists, and clients.
• Experience in a workshop, manufacturing, or industrial office environment is preferred.

Responsabilidades

• Office management, order processing, invoicing and filing duties.
• Estimate, quote and follow up on orders; manage tender portals and seek new business.
• Procurement of metals and hydraulic components; coordinate supplier expediting and logistics.

Conhecimentos

Autonomy

Communication

Negotiation

Multitasking

Ferramentas

Sage ERP

Microsoft Excel

Microsoft Word

Descrição da oferta de emprego

Technical Office & Operations Coordinator

STRICTLY NO AGENCIES. We will not accept unsolicited agency introductions or cold calls regarding this role.

Role Overview

We are a hydraulics engineering company seeking a versatile, independent, and proactive Technical Office & Operations Coordinator to run our day-to-day office environment.

Based at our site in Kent, you will be the sole full-time office presence working alongside the team. You will act as the vital link between our clients, material suppliers, and our skilled workforce. This is a fast-paced, highly varied role requiring a sharp administrative mind, strong commercial awareness, and a practical understanding of engineering or manufacturing environments.

Key Responsibilities

1. Office Management & Order Processing
   • First Point of Contact: Answer all incoming telephone calls, manage enquiries, and welcome site visitors.
   • Order Entry: Retrieve, print, and process incoming job orders using Sage accounting software.
   • Invoicing & Filing: Generate and issue accurate customer invoices upon job completion. Maintain organized physical and digital paperwork systems.
2. Technical Quoting & Customer Relations
   • Estimating & Quoting: Review parts requirements written up by the workshop team, calculate material costs, and generate accurate job quotes.
   • Pipeline Management: Proactively follow up on submitted quotes with customers to secure orders.
   • Portals & Procurement: Navigate online customer tender portals to manage project costs and upload bids.
   • Business Development: Actively seek out new business leads via targeted outbound calls and emails.
3. Purchasing & Supply Chain Logistics
   • Procurement: Source and buy raw metals, hydraulic components, and general site consumables.
   • Supplier Expediting: Build strong supplier relations and actively chase orders to guarantee on-time workshop delivery.
   • Logistics: Arrange and coordinate inbound material deliveries and outbound customer shipments.

Candidate Profile

Experience (training will be given):

• Software Competency: Experience using Sage (or equivalent ERP style software) alongside solid skills in Microsoft Excel and Word.
• Autonomy: Proven ability to manage a high-volume, multi-task workload completely unassisted.
• Communication: Strong, confident communication style suitable for negotiating with suppliers, talking with machinists, and managing corporate clients.
• Workplace Familiarity: Experience or comfort working within a workshop, manufacturing, or industrial office environment. Must be comfortable alongside a busy workshop floor and capable of reading basic technical paperwork or order forms.

Preferred Background

Prior experience in a small-to-medium enterprise (SME) within the mechanical design, fabrication, hydraulics, or project engineering sectors is highly advantageous.