Technical Director, UK — Training & Field Leadership

Ajax Systems; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Ajax Systems in the United Kingdom is seeking a seasoned Technical Manager to lead field-based teams and implement a comprehensive training program for the UK market.

You will drive product feedback, define roadmaps for distributors and installers, and collaborate with BDMs to promote solutions. Travel approximately half the time to meet customers and attend events, while developing training materials for the Technical Sales Training Team.

Qualifications

• 5+ years of experience leading field-based technical teams.
• Industry background in alarm systems, video surveillance, security, telecommunications, or closely related fields.
• Strong working knowledge of CCTV, intrusion systems, and fire alarm systems.
• Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems.
• Experience delivering offline and online technical training to technical audiences.
• Excellent presentation, communication, and interpersonal skills.
• Flexible and willing to travel for business trips, trade shows, and other professional events.
• Self-motivated and independent, with an outgoing personality and a proactive approach to work.

Responsibilities

• Developing and growing a team of Technical Managers in the UK
• Implementing a comprehensive Ajax Systems training program for the UK market
• Play a key role in providing product feedback/requests
• Introduce product roadmaps and new features for Ajax Systems distributors and installers
• Visit key customers as needed, promote and introduce product solutions in close collaboration with Ajax’s BDMs
• Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology
• Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team
• Analyze customer needs in collaboration with sales departments
• Create vision, provide direction from own perspective
• Develop training materials/content for the Technical Sales Training Team
• Travel around 50% of time

Skills

Team leadership

Customer-facing experience

Technical training delivery

Presentation skills

Willingness to travel

Independent working

Job description

Ajax Systems in the United Kingdom is seeking a seasoned Technical Manager to lead field-based teams and implement a comprehensive training program for the UK market.

You will drive product feedback, define roadmaps for distributors and installers, and collaborate with BDMs to promote solutions. Travel approximately half the time to meet customers and attend events, while developing training materials for the Technical Sales Training Team.