Technical Director (remote, UK based)

Ajax Systems

Manchester

On-site

GBP 55,000 - 75,000

Full time

14 days+

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Job summary

A leading security solutions company in the UK seeks a Technical Manager to develop and grow a team. This role involves implementing training programs, providing product feedback, and supporting distributors. Candidates should have over 5 years of experience in technical team leadership and knowledge of alarm systems and CCTV technologies. Strong communication skills and flexibility for travel are essential. This full-time position offers a dynamic work environment focused on innovation in security solutions.

Qualifications

5+ years of experience leading technical teams, ideally in a customer-facing role.
Strong working knowledge of CCTV systems and fire alarm systems.
Experience in delivering technical training.

Responsibilities

Develop and grow a team of Technical Managers in the UK.
Implement a training program for the UK market.
Provide product feedback and introduce new features to distributors.

Skills

Leading technical teams

Industry knowledge in alarm systems

Communication skills

Presentation skills

Knowledge of CCTV systems

Interpersonal skills

Job description

Company Overview

Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry‑leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems' production includes three factories, two of which are located in Ukraine and one in Turkey. At the same time, the company’s certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.

Responsibilities

Developing and growing a team of Technical Managers in the UK
Implementing a comprehensive Ajax Systems training program for the UK market
Play a key role in providing product feedback/requests
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers
Visit key customers as needed, promote and introduce product solutions according to customer thesis, in close collaboration with Ajax’s BDM’s
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology
Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team
Analyze customer needs in collaboration with sales departments
Create vision, provide direction from own perspective
Develop training materials/content for the Technical Sales Training Team

Requirements

5+ years of experience leading technical teams, ideally in a customer‑facing or partner ecosystem environment
Industry background in alarm systems, video surveillance, security, telecommunications, or closely related fields
Strong working knowledge of CCTV systems, access control technologies and fire alarm systems
Proven hands‑on experience in designing and installing video surveillance, fire alarm, or other security systems
Experience delivering offline and online technical training to technical audiences
Excellent presentation, communication, and interpersonal skills
Flexible and willing to travel for business trips, trade shows, and other professional events
Self‑motivated and independent, with an outgoing personality and a proactive approach to work

Additional information

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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