Technical Customer Service & Sales Advisor (Salesforce/SAP)

Rise Technical Recruitment Ltd; Littlehampton; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Training

Progression

Early Finish Fridays

25 days holiday

Job summary

Rise Technical Recruitment Ltd is recruiting for a Customer Service / Sales Advisor based near Coleshill, Birmingham. You’ll be the first point of contact for customers, handling enquiries via phone and Salesforce, and processing orders and quotations in SAP.

Working Monday to Friday (38.75 hours) with early finish Fridays, you will liaise with sales, purchasing, warehousing and supply chain to check stock, lead times and resolve invoice queries, certificates and complaints while supporting

Qualifications

• Experience in customer service or sales support environment.
• Strong written and spoken English.

Responsibilities

• Handle customer enquiries via phone and Salesforce CRM.
• Process orders and quotations in SAP.
• Check stock and lead times; support PODs, certificates, complaints and invoice queries.
• Collaborate with sales, purchasing, warehousing and supply chain.

Skills

Customer service

Sales support

Tools

Salesforce

SAP

Job description

Rise Technical Recruitment Ltd is recruiting for a Customer Service / Sales Advisor based near Coleshill, Birmingham. You’ll be the first point of contact for customers, handling enquiries via phone and Salesforce, and processing orders and quotations in SAP.

Working Monday to Friday (38.75 hours) with early finish Fridays, you will liaise with sales, purchasing, warehousing and supply chain to check stock, lead times and resolve invoice queries, certificates and complaints while supporting