Technical Customer Service & Sales Advisor

Rise Technical Recruitment Ltd; Coleshill CP; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Early Finish Fridays

Training & Progression

25 days holiday

Job summary

Rise Technical Recruitment Ltd in Coleshill, near Birmingham, is seeking a Customer Service / Sales Advisor with a background in a technical environment to join a well-established team. The role offers a clear path for progression and training, with a friendly, supportive culture.

You will handle enquiries via Salesforce, process orders and quotes on SAP, check stock, and assist with PODs, certificates and invoice queries while coordinating with sales, purchasing, warehousing and supply chain.

Qualifications

• Candidate with customer service or sales support background in a technical environment.
• Strong written and spoken English.
• Experience with Salesforce CRM and SAP is advantageous.

Responsibilities

• Manage customer enquiries via Salesforce CRM.
• Process orders and quotations on SAP.
• Check stock and lead times; support with PODs, certificates, invoices, queries and credits.
• Work closely with sales, purchasing, warehousing and supply chain.

Skills

Customer service

Sales support

CRM experience

Strong English

Technical background

Tools

Salesforce

SAP

Job description

Rise Technical Recruitment Ltd in Coleshill, near Birmingham, is seeking a Customer Service / Sales Advisor with a background in a technical environment to join a well-established team. The role offers a clear path for progression and training, with a friendly, supportive culture.

You will handle enquiries via Salesforce, process orders and quotes on SAP, check stock, and assist with PODs, certificates and invoice queries while coordinating with sales, purchasing, warehousing and supply chain.