Technical Customer Service & Order Coordinator

Luton Bennett; Cambridge; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Private healthcare

Private dental

Joining bonus

Life assurance

Pension scheme

Income protection

Enhanced family leave

Profit sharing bonus

Job summary

Luton Bennett is recruiting a Customer Service Administrator for a growing UK manufacturing business. You will manage the end-to-end order process from quotation to order placement, liaising with production and engineering teams.

You will use SAP and Excel to track orders, respond to queries, and update customers. The role offers £28,000 salary, 25 days holiday plus bank holidays, private healthcare, joining bonus after 6 months, and pension/income protection.

Qualifications

• Experience in a customer support / sales / admin role.
• Experience working in a technical industry – manufacturing, engineering, pharma or similar.

Responsibilities

• Manage the end-to-end order process from quotation through to order placement.
• Liaise with production and engineering teams to fulfill orders on time.
• Respond to customer queries and provide updates; liaise on BOMs and drawings.

Skills

Customer service

Tools

SAP

Excel

Job description

Luton Bennett is recruiting a Customer Service Administrator for a growing UK manufacturing business. You will manage the end-to-end order process from quotation to order placement, liaising with production and engineering teams.

You will use SAP and Excel to track orders, respond to queries, and update customers. The role offers £28,000 salary, 25 days holiday plus bank holidays, private healthcare, joining bonus after 6 months, and pension/income protection.