Customer Service Administrator

Luton Bennett; Cambridge; Presencial; GBP 25 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days holiday

Bank holidays

Private healthcare

Private dental

Joining bonus

Life assurance

Pension scheme

Income protection

Enhanced family leave

Profit sharing bonus

Resumo da oferta

Luton Bennett is recruiting a Customer Service Administrator for a growing UK manufacturing business. You will manage the end-to-end order process from quotation to order placement, liaising with production and engineering teams.

You will use SAP and Excel to track orders, respond to queries, and update customers. The role offers £28,000 salary, 25 days holiday plus bank holidays, private healthcare, joining bonus after 6 months, and pension/income protection.

Qualificações

• Experience in a customer support / sales / admin role.
• Experience working in a technical industry – manufacturing, engineering, pharma or similar.

Responsabilidades

• Manage the end-to-end order process from quotation through to order placement.
• Liaise with production and engineering teams to fulfill orders on time.
• Respond to customer queries and provide updates; liaise on BOMs and drawings.

Conhecimentos

Customer service

Ferramentas

SAP

Excel

Descrição da oferta de emprego

£28,000 + 25 Days Holiday + Bank Holidays + Private Healthcare & Dental + Joining Bonus (£1,500 after 6 months) + Life Assurance (4x) + Company Pension (2% Employee, 5% Employer) + Income Protection + Enhanced Family Leave + Profit Sharing Bonus

Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30 Friday

Customer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long term job security.

The successful candidate will need experience working in a customer focused role within a technical industry. You will also need experience working with Excel.

Joining a growing team, the Customer Service Administrator will be responsible for managing the end-to-end order process from quotation, placing orders and liaising with internal production and engineering teams.

The Customer Service Administrator Role:

• Working with SAP and Excel
• Respond to customer queries and providing updates
• Liaising with production teams to complete customer orders in time
• Liaising with customers on BOMs and drawings

The Customer Service Administrator Candidate:

• Experience in a customer support / sales / admin role
• Experience working in a technical industry – manufacturing, engineering, pharma or similar