Technical CS Engineer for Enterprise Accounts | Remote

Sponsor Finder; Boston; Hybrid; GBP 82,000 - 119,000; Full time

Benefits offered by this job

Great place to work

Equity plan

AI tools budget

Weekly AI sessions

Birthday off

Job summary

Scandit is seeking a Customer Success Engineer to join our US team. You will own a portfolio of key enterprise accounts, drive adoption and growth, and serve as the technical partner with customers.

You’ll build demos, share code, and guide implementation while collaborating with Product, Engineering, and Support to ensure successful outcomes. This is a hands-on, technical role with travel and US business-hour coordination.

Qualifications

• 2+ years in a customer-facing technical pre-sales, post-sales or support role at a B2B software company.
• Solid technical foundation with coding experience in any language and experience with SDKs or APIs.
• Strong written and verbal communication for both business and technical audiences.
• Ability to translate customer needs into feasible Scandit solutions.

Responsibilities

• Own a portfolio of key US enterprise accounts and drive adoption, retention, and growth.
• Become a deep expert in Scandit's products and SDKs to guide technical decisions.
• Lead discovery conversations and translate customer needs into feasible solutions.
• Build tailored demos and share code snippets to unblock customers.
• Run workshops and QBRs with technical and business stakeholders.
• Identify at-risk accounts and expansion opportunities with Sales guidance.
• Be the voice of the customer within Scandit for Product, Engineering, Support.

Skills

Customer-facing

Technical background

Coding or scripting

Strong communication

Tools

SDKs

APIs

Claude Code

Claude Cowork

Job description

Scandit is seeking a Customer Success Engineer to join our US team. You will own a portfolio of key enterprise accounts, drive adoption and growth, and serve as the technical partner with customers.

You’ll build demos, share code, and guide implementation while collaborating with Product, Engineering, and Support to ensure successful outcomes. This is a hands-on, technical role with travel and US business-hour coordination.