Technical Claims Team Lead | Remote UK, Equity & Growth

Fortis Recruitment; Milton Keynes; On-site; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Bonus and equity options

Private health insurance

Company Pension

Generous annual leave entitlements

Job summary

Fortis Recruitment is seeking a Technical Claims Team Lead for a remote role based in the UK. You will lead a growing team of claims handlers, owning performance, coaching, and day-to-day people management while ensuring quality and speed across the claims portfolio.

The role offers a £60k–£70k salary with negotiable terms for exceptional candidates, remote flexibility, and equity options within a fast-scaling insurance claims environment.

Responsibilities

• Lead and grow a team of claims handlers, taking full ownership of performance, coaching and people management as the team scales
• Set the standard on KPIs and output, keeping the team performing and improving
• Manage workload allocation and capacity planning to balance productivity with quality
• Run quality checks across claims files and coach the team to continuously raise standards
• Keep close oversight of the wider claims portfolio spanning areas such as complaints, quality assurance, fraud, recoveries and payment controls, flagging risk early

Job description

Fortis Recruitment is seeking a Technical Claims Team Lead for a remote role based in the UK. You will lead a growing team of claims handlers, owning performance, coaching, and day-to-day people management while ensuring quality and speed across the claims portfolio.

The role offers a £60k–£70k salary with negotiable terms for exceptional candidates, remote flexibility, and equity options within a fast-scaling insurance claims environment.