Technical Claims Handler

Red Recruitment; West of England; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid after probation

Workplace pension

Generous annual leave allowance

Job summary

Red Recruitment is seeking a Technical Claims Handler for an international law firm with offices in the UK. The role is based in Bristol City Centre, offering hybrid working after probation, a 35-hour week, and a permanent contract.

You will handle complex technical claims, act as a subject matter expert, and collaborate with brokers, lawyers, investigators and assessors. The position demands 10+ years of claims experience and a proactive, client-focused mindset.

Qualifications

• 10+ years of technical claims handling experience.
• Strong relationship-building across teams and partners.
• Commercial, proactive approach to claims work.

Responsibilities

• Handling complex technical claims cases
• Acting as a subject matter expert across the business
• Providing technical and legislative claims expertise and knowledge
• Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors
• Developing and managing relationships with claims partners, updating existing processes, and creating new ones
• Support training of new starters and supervise team during peak periods

Skills

Technical claims knowledge

Stakeholder management

Client interaction

Team supervision

Process improvement

Job description

Technical Claims Handler

Are you an experienced Technical Claims Handler looking for a new position within a legal firm?

Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, an inclusive culture and being natural advocates for their clients.

They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre.

Benefits and Package for a Technical Claims Handler:

• Salary: Up to £45,000 Per Annum
• Hours: 35 hours per week, 9.30am - 5.30pm
• Contract Type: Permanent
• Location: Bristol City Centre
• Supportive and encouraging team
• Working for a large and highly respected firm
• Workplace pension
• Generous annual leave allowance
• Hybrid after probation

Key Responsibilities of a Technical Claims Handler:

• Handling complex technical claims cases
• Acting as a subject matter expert across the business
• Providing technical and legislative claims expertise and knowledge
• Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors
• Developing and managing relationships with claims partners, updating existing processes, and creating new ones
• Support training of new starters and supervise team during peak periods

Key Skills and Experience of a Technical Claims Handler:

• You ideally will have a strong understanding of claims including technical knowledge and experience (10 plus years of handling claims essential)
• You should be able to build internal relationships and understand the expertise across the firm
• Having a commercial, committed and proactive approach is required
• You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust
• Being committed to being a part of a supportive, inclusive and collaborative firm is required