Technical Author

Oliver James; Milton Keynes; Hybrid; GBP 55,000 - 74,000; Full time

Job summary

Oliver James is seeking a Technical Author for a 4-month contract in Milton Keynes. The role is 1 day on-site per week with the remainder remote, paying £350/day inside IR35.

You will own documentation for a data integration platform, collaborating with product owners, QA and developers to translate complex technical detail into clear content for technical and non-technical audiences.

Qualifications

• Proven experience producing documentation for software, APIs, cloud, or similar technical products.
• Ability to translate complex technical detail into clear, structured content for technical and non-technical audiences.
• Comfortable working within Agile/iterative delivery environments and cross-functional teams.

Responsibilities

• Review existing functional specifications (API & SFTP) to identify gaps and ambiguity.
• Translate trends into clear, closed-gap documentation with the Data Quality team.
• Establish standardised naming conventions and terminology.
• Produce updated functional specifications for a data platform.
• Create supporting documentation for customers and internal stakeholders - release notes, FAQs, and related materials.
• Plan documentation structure, information architecture, and navigation flows.
• Edit and maintain consistency of tone, style, formatting, and terminology across all outputs.

Skills

Technical writing

Editing

Communication

Agile experience

Markdown

Tools

VS Code

Obsidian

Sphinx

Docusaurus

Git/GitHub

Visio

Mulesoft/Anypoint

Job description

Technical Author

Milton Keynes (1 day/week on-site) 4-Month Contract £350/day (Inside IR35)

We're looking for a Technical Author to join a financial services technology team, focused on producing clear, accurate documentation for complex API and SFTP-based data products.

The Role

You’ll take ownership of documentation for a data integration platform, working closely with product owners, QA, and developers to translate complex technical detail into clear, structured content for both technical and non-technical audiences. This is a hands-on role covering everything from functional specifications through to release notes and FAQs, with the scope to also shape how documentation is created and maintained going forward.

What You’ll Do

• Review existing functional specifications (API & SFTP) to identify gaps and ambiguity
• Work with the Data Quality team to translate identified trends into clear, closed-gap documentation
• Establish standardised naming conventions and terminology
• Produce updated functional specifications for a data platform
• Create supporting documentation for customers and internal stakeholders - release notes, FAQs, and related materials
• Plan documentation structure, information architecture, and navigation flows
• Edit and maintain consistency of tone, style, formatting, and terminology across all outputs

What You’ll Bring

• Strong technical writing, editing, and communication skills, with the ability to make complex topics accessible
• Proven experience producing documentation for software, APIs, cloud, or similar technical products
• Comfortable working within Agile/iterative delivery environments and cross-functional teams
• Working knowledge of Markdown editors (VS Code, Obsidian), documentation generators (Sphinx, Docusaurus), and Git/GitHub
• Experience with Mulesoft/Anypoint products is a strong advantage
• Diagramming experience (e.g. Visio) useful for supporting content
• Understanding of UX writing, content design, or information architecture is desirable

Bonus Points

Experience building style guides, reusable documentation templates, or a central technical glossary - this role has scope to establish these from scratch.

You Are

Detail-oriented, user-focused, and comfortable managing multiple documentation projects at once. You're curious about new tools, happy working independently, and equally comfortable collaborating with developers, QA, and product stakeholders.

Contract Details

• Duration: 4 months (initial)
• Location: Milton Keynes - 1 day per week on-site, remainder remote
• Rate: £350/day, Inside IR35