Technical Author

Oliver James Associates Ltd.; Milton Keynes; Hybrid; GBP 56,000 - 73,000; Full time

Job summary

Oliver James Associates Ltd. seeks a Technical Author in Milton Keynes for a 4-month contract to produce clear documentation for API and data product integrations. The role is mainly on-site 1 day a week with remote work for the rest.

You will own the documentation for a data integration platform, collaborating with product, QA and developers to translate complex technical detail into accessible content, including release notes and FAQs.

Qualifications

• Strong technical writing and editing skills for complex topics.
• Experience documenting software, APIs, cloud products.
• Comfortable in Agile environments and cross-functional teams.
• Experience with Markdown and documentation tooling.

Responsibilities

• Review existing functional specifications (API & SFTP) to identify gaps and ambiguity.
• Translate identified trends into clear, closed-gap documentation with Data Quality input.
• Establish standardised naming conventions and terminology.
• Produce updated functional specifications for a data platform.
• Create supporting documentation for customers and internal stakeholders (release notes, FAQs).
• Plan documentation structure, information architecture, and navigation flows.
• Edit and maintain consistency of tone, style, formatting across outputs.

Skills

Technical writing

API documentation

Markdown

Git/GitHub

UX writing

Tools

VS Code

Obsidian

Sphinx

Docusaurus

Git

Visio

Mulesoft

Job description

Technical Author Milton Keynes (1 day/week on-site) | 4-Month Contract | £350/day (Inside IR35)

We're looking for a Technical Author to join a financial services technology team, focused on producing clear, accurate documentation for complex API & SFTP-based data products.

The Role

You'll take ownership of documentation for a data integration platform, working closely with product owners, QA, and developers to translate complex technical detail into clear, structured content for both technical and non-technical audiences. This is a hands-on role covering everything from functional specifications through to release notes and FAQs, with the scope to also shape how documentation is created and maintained going forward.

What You'll Do

• Review existing functional specifications (API & SFTP) to identify gaps and ambiguity
• Work with the Data Quality team to translate identified trends into clear, closed-gap documentation
• Establish standardised naming conventions and terminology
• Produce updated functional specifications for a data platform
• Create supporting documentation for customers and internal stakeholders - release notes, FAQs, and related materials
• Plan documentation structure, information architecture, and navigation flows
• Edit and maintain consistency of tone, style, formatting, and terminology across all outputs

What You'll Bring

• Strong technical writing, editing, and communication skills, with the ability to make complex topics accessible
• Proven experience producing documentation for software, APIs, cloud, or similar technical products
• Comfortable working within Agile/iterative delivery environments and cross-functional teams
• Working knowledge of Markdown editors (VS Code, Obsidian), documentation generators (Sphinx, Docusaurus), and Git/GitHub
• Experience with Mulesoft/Anypoint products is a strong advantage
• Diagramming experience (e.g. Visio) useful for supporting content
• Understanding of UX writing, content design, or information architecture is desirable

Bonus Points

Experience building style guides, reusable documentation templates, or a central technical glossary - this role has scope to establish these from scratch.

You Are

Detail-oriented, user-focused, and comfortable managing multiple documentation projects at once. You're curious about new tools, happy working independently, and equally comfortable collaborating with developers, QA, and product stakeholders.

Contract Details

• Duration: 4 months (initial)
• Location: Milton Keynes - 1 day per week on-site, remainder remote
• Rate: £350/day, Inside IR35