Technical Administrator

Zero Surplus - Sales Industry Insight & Talent Strategy; Harlow; On-site; GBP 28,000 - 38,000; Full time

Job summary

Zero Surplus - Sales Industry Insight & Talent Strategy seeks a Technical Administrator for its R&D team. You will build and maintain product technical files ensuring regulatory compliance across UK, EU and NA, supporting development teams in the UK and China using an ERP/PLM system and Excel for specifications, data, costs and quotations.

You will own the Product Release Order process, and produce the weekly NPD report and monthly KPI data including carbon metrics.

Qualifications

• A couple of years in admin, ideally in a technical or engineering setting.
• Intermediate Excel, including pivot tables and VLOOKUPs, and confident with exported data
• Very close attention to detail
• Confident and persuasive, comfortable chasing people
• Someone who enjoys owning the data and running a tight ship
• Proactive and positive, and genuinely happy doing admin
• ERP or PLM experience (SAP, NetSuite, Navision, Oracle) is an advantage

Responsibilities

• Build and maintain product technical files in line with UK, European and North American regulations.
• Support development teams in the UK and China.
• Work day-to-day in a Product Lifecycle Management system alongside Excel.
• Cover specification records, engineering data, costings and quotations.
• Own the Product Release Order process from new product through to production release.
• Produce the weekly NPD report and the monthly KPI report and carbon data.

Skills

Admin experience

Excel (Pivot Tables)

Data interpretation

Persuasive communication

Data ownership

Proactive approach

Tools

SAP

NetSuite

Navision

Oracle

Job description

We're working with a leading design-led brand in the luxury interiors sector to find a Technical Administrator for their R&D team. A British business founded in the late 1990s, they now sell in over 90 countries with subsidiaries in the US and Asia. Behind every product that ships is a technical file that has to be complete, current and correct. That's what you'd own.

The Role

Reporting to the Technical Manager, you'll build and maintain product technical files in line with UK, European and North American regulations, supporting development teams in the UK and China. You'll work day-to-day in a Product Lifecycle Management system alongside Excel, covering specification records, engineering data, costings and quotations. You'll also own the Product Release Order process that takes a new product through to production release.

On top of that, you'll produce the weekly NPD report the Head of Product Development runs the meeting from, plus the monthly KPI report and carbon data.

Being Straight With You

This is an admin role, and it's meant to be. It isn't a route into engineering. But it's the role everything else leans on: if the data's wrong, products don't release and reports don't work.

You'll also spend a fair bit of time chasing engineers. They're busy, and admin isn't always their first port of call, so you need to be confident enough to keep asking and persuasive enough to get what you need.

What We're Looking For

• A couple of years in admin, ideally in a technical or engineering setting
• Intermediate Excel, including pivot tables and VLOOKUPs, and confident with exported data
• Very close attention to detail
• Confident and persuasive, comfortable chasing people
• Someone who enjoys owning the data and running a tight ship
• Proactive and positive, and genuinely happy doing admin
• ERP or PLM experience (SAP, NetSuite, Navision, Oracle) is an advantage

Why This One

• Real visibility. Your reports run the meetings, and your process releases the products
• Full ownership of product data across a global range
• A premium brand where detail is taken seriously at every level
• Full time, UK based, competitive salary and benefits

Due to the location of the offices, this position will suit those commuting from areas such as Bishops Stortford, Harlow, Cambridge, St Albans, Chelmsford, Cheshunt, Hertford, Enfield, London, Brentwood, Basildon, Colchester, Braintree and Welwyn Garden City.